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November 2023 by King Cockran
If possible get another mechanic shop ,they had my vehicle for seven months,I asked for the air in the front of my vehicle to be repaired,I still dont have any air in the front of my vehicle, I asked for a tuneup,it still has the same air filter, I was charged almost $1800,I'm not sure what they did or didn't do.
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August 2023 by Judy Bolyer
Easiest and fastest deal we've ever made. Our salesman was the greatest, as was the others getting this deal sealed. We've bought a lot of vehicles in our long life, but this is our first Ford. So far, we have not been disappointed!!! Thank you, Terrance Johnson and the others at Jimmy Granger's Natchitoches
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August 2023 by Malayna Poche
Frank Stafford is awesome to work with he will get you in your dream car! Jimmy granger is the best place to go! Most of what I needed was done over the phone and made everything easy! Highly recommend Frank as your salesman!!
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August 2023 by Vic Burgess
Worked very hard at a deal where I was trying to come up with a down payment work very hard to get it done and did. Called and informed the dealership that I had the money and everything was ago because he still had the vehicle that very same night they allowed the vehicle to be sold. And today's economy the way how are people have to work to come up with down payments it shows a lack of integrity on this dealership's part when dealing with a customer, As a retired United States Army soldier I find this disheartening and And shows a lack of integrity and follow through on the Management. I cannot say that I would recommend this dealership due to their lack of integrity and follow though and customer care!!
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April 2023 by Kandace Semons
One of the best car buying experiences I've had. They got my note exactly where I wanted it! Frank Swafford went above and beyond. Definitely ask for him. You'll feel like your talking to a friend the whole time.
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April 2023 by janice Jones
Well I went there today to cancel my GAP inc and was told that I would be charged a $200.00 fee I refuse to sign the papers and left a call GAP my self I was told that it was illegal for them to charge anything for that so they cancel it for me be very careful of what you sign with them inc also told me that they would be checking into this Jimmy granger will also owe me money back from GAP inc to which they fail to tell you that to so if you have cancel any GAP inc lately you might want to go get your $200.00 back from them
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March 2023 by Kay gibson
Jimmy Granger Is the place to go. Sales rep Frank Swafford, Jr. got me right . I was unhappy with my current vehicle and he took time to find my dream truck!!!
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March 2023 by J Burdette
Would like to say this is a family dealership ,Frank Swafford was excellent in dealing with questions and needs .If your shopping for a new vehicle hit Frank up you won't be disappointed!
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January 2023 by Craig Nowlan
Went with a friend to buy a vehicle. Staff was nice and helpful. Had the no hassle feel most dealers are going for these days. The lot had plenty of inventory even though most don't. They even had a new Lightning pickup. Overall a good visit.
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January 2023 by Steven Benoit
Read this carefully. I had a problem with my f 350 diesel, brought it to them on a su day , because I broke down, left description of what happened on envelope, they called me during the week to tell me something was rubbing on theharness , I wrote on the envelope something caught on fire, they tell me i needed a wiring harness, cost was $2, 500 to change it,so I said change it, I get a call the next,week,and they tell,me my engine is blown, waited 2 months for them,to find another used or rebuilt engine, no luck with that, I decided they are not helping so,I went to pick up my truck, they wanted to,charge me the $1,600 for the wiring harness and labor, I asked why, it's a blown engine, I don't need a new wiring harness , they,got back to me and said I would have to,pay just the labor, again I was paying for there mistake , people find another dealership to go to be ause they don't know what they are doing over there.
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December 2022 by Darrell Jordan
Even though we couldn't do a deal, they were very up front and courteous, and friendly. Sales guy Frank is my go to guy, anytime I go there from now on. Thanks for all your help.
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November 2022 by Alvin Wilson
I needed a couple of keys copied from a key I brought to them and they didn't charge me.Great place.
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October 2022 by Ty Trichell
I’ve ordered multiple parts directly from Jim Granger’s and they never come in. I ordered a USB part from them last year which never came in so I called to figure out the issue and they had no history of the order ever being made. I ordered the same part 2 months ago and have still received no word from them. I called them 3 times today and was forwarded to the service department and no one answered. On top of that I couldn’t leave a message because their inbox was full which is obviously apparent of a place that doesn’t have their stuff straight.
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July 2022 by Shelby Reese
Don’t do business with them. Ordered a truck through them after confirming they took x-plan(discount plan). After truck was ordered we found multiple things were ordered on the truck that we didn’t pick out . 4 months later the truck comes in & I confirmed from 3 people (Cole, Matt, & Paul) about my x-plan before arriving to get it and once we showed up to the dealership to buy. They said they don’t take x-plan and low-balled on trade in. The owner was called and he didn’t own up to the multiple mistakes. Unfortunately we did buy due to the market with diesels. I wouldn’t recommend. We also drove around on a expired dealer plate for over a week after due to we were not giving a temp tag when buying. We called multiple times about sending one and it wasn’t send out until 10 days after buying. Our family has been a long time customers and we will never come back. Look around before buying cause the deals ain’t there.
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May 2022 by ashley p
They commuted elderly abuse on my Grandmother and my young wife who I had explained prior to the signing of the documents had no knowledge as to what was about to take place they have caused trouble we should have never had to experience we were treated very unprofessional and taken advantage of we are paying practically double for what should have been a very low interest rate and note!!!
