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August 2024 by Martin Clark
If you value your vehicle do not take it to jimmy Granger mine had a recall...sounds harmless. The recall called to disconnect a wiring harness . My engine light came on before I got to Dallas because the same wiring harness was rubbing on driveshaft and left me stranded in California. It cost me $2632.00 to fix what Jimmy fixed. They refuse to make it right. A shade tree mechanic stands by his work more than jimmy Granger. JIMMY GRANGER GIVES FORD A BAD NAME
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August 2024 by Donna Procell
Worst customer service. Made an appointment for an oil change. Never got a call to pick up my vehicle. When I called and spoke to the person I made the appointment with he said he did not talk to me. I said I would take my business somewhere else and his response was OK then he hung up.
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July 2024 by Aaron Peters
Would not recommend wasting your time.
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July 2024 by Lisa Smith
If you are in need of a new vehicle go see Frank at Natchitoches Ford. He will get you the best deal without all the hassle. The entire staff is amazing.
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July 2024 by Valerie M
Carmen is a friendly, professional, helpful service representative in the service department. My lug lock came up missing, and she ordered me a new one. Since the dealership staff lost it, it was a replacement for no out of pocket cost. Thank you, Carmen!! You're the best!!
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May 2024 by Tylor Gaspard
Welcoming, courteous staff, and knowledgeable. The entire process was excellent from the time we walked into the door! Definitely give this place a go if you’re in the market for a new Ford and be sure to share a laugh with Mrs. Delores
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May 2024 by Charles Michiels
I wanted to email you and let you know how much my wife and I enjoyed visiting with you last Friday at the Jimmy Granger dealership in Natchitoches, LA.( our salesman - Frank Jr.).
It really put us at ease the way you took the time to show us the new truck in detail and explain everything so well..
Your knowledge and professionalism was very much appreciated.
Thank you for your excellent customer service!
We would highly recommend Frank Jr. to anyone looking to make a new car/truck purchase.
Our F-150 Platinum truck was exactly what we wanted. We are really enjoying it. We got a great price and that is what sealed the deal. Thanks!
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May 2024 by Coby Sacco
This dealership has served me and my family many times and treated us very well Jimmy grande of Natchitoches Is one of the best Ford places there is to buy a car But most importantly, it’s all about the sales person If you want a very good experience, someone who is Kind And friendly And honest, go to Jimmy Grande in Natchitoches And asked for Frank He is the best salesman Frank is very good at what he does if you want a friendly professional salesman ask for Frank he will take care of you like family
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May 2024 by Raven Goff
Fast and great service! Friendly environment @ Jimmy Granger’s in Natchitoches!
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April 2024 by J Hamp.
Super friendly environment. Awesome customer service in sales department and service. Got a quick and affordable oil change.
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April 2024 by Sandra Williams
Very friendly staff
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April 2024 by Joan Sasser
Mrs. Delores and Cowboy were very nice. Although I did not get a vehicle I respect cowboys advice. However, I will say there was a gentleman who did not introduce himself who wanted to give his own opinion on what I should do. I went to Jimmy Grangers just to see what I could do, and I’m okay and understand the situation I’m in. But, there was no need for this other gentleman’s opinion when he wasn’t the sales person that I was dealing with. I say all of this to say that the only two people who were very nice were Mrs. Delores and Cowboy. This other gentleman who joined in was… not helping and kind of “annoying” (rude). I can say that overall my experience was nice. If I had the other gentleman who I’m not sure of his name, as my sales person, I probably just would’ve walked out from the beginning.
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April 2024 by Samuel Calhoun
Fast service great peoples
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April 2024 by Jamie Dodds
Horrible experience. I made an appointment a week in advance, on March 9, to have my car serviced on Friday morning, March 15 at 8:15. They didn't even bring it to the back to LOOK AT IT until Monday afternoon, and that was after I called 4 times to remind them about it. Then, I had to call multiple additional times to get them to inform me on my car's condition. By far... the worst place I could have ever decided to bring it in to.
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March 2024 by Glynn Thornhill
Awesome experience
