“01/16/2024 I went to the Moss Bluff store to get help with some provision for internet for computers and one TV. The young lady, Makayla, whose name I am not sure I spelled correctly, was very knowledgeable and helpful had the perfect solution for me. I am in the Topsy area. The business Att/Netgear hot spot works for what I need. She was very patient, as I had my credit reports frozen and had to get released so that they could check it. We eventually got it done.”
“Keegan saved me from a terrible mistake I made just the previous week. I had switched carriers and gotten terrible service in the rural area where I work. I should have never left Verizon.”
“FixMyPhone very professionally and expertly diagnosed and completed the cleaning of my iPhone to function back to its original design. Yes! We will return for necessary maintenance repairs. Thank you!”
“Xpress did what BestBuy couldn’t! I ran over my phone Wednesday with my truck. There were zero signs of life except sound. My Phone Repair in Moss Bluff was kind enough to call around for me to find someone who had my screen in stock. Four hours later after running some errands, I was headed home with a perfectly good phone! I couldn’t believe he was able to fix it. And at a fraction of the cost! 12/10, will go there again. Especially if I keep sitting my phone on my tires ?”
“Angel at Boost on Hwy 14 was amazing today she helped me with my needs in setting up all of my phones in a timely manner and accommodating my needs. Definitely recommend!”
“Conner R. at Verizon in Moss Bluff was amazing!!! Exceptional customer service, he helped me with everything I needed, answered literally every single question I had, and even made sure I got every deal that Verizon was offering! He also helped me deal with some veryyy trying issues and got it all taken care of for me! AND while we were waiting for updates and all kinds of time consuming things, we had a great conversation full of so many interesting things, instead of how some people will just walk away and become less attentive. He went above and BEYOND to make sure I was taken care of. To say I HIGHLY recommend, would still be an understatement. Conner, thank you so much, you are awesome! I hope the company takes very good care of him, he is a wonderful asset to their team.”
“Wasim fixed my screen in 30 min for less than half of what other places were quoting me. He sent me home with a perfectly replaced screen and screen protector. Great value, even greater customer service!”
“Was out of service and needed my phone came into the store and was greeted by a young lady lauriel great customer service fixed my phone within minutes no wait at all. Great job ?”
“Billie Jean is the best customer service sales representative! I had a family plan with Verizon and was lied to from the beginning of starting services with them. A total of 6 lines and nothing but LIES. Billie Jean at this Boost Mobile location understood and showed empathy throughout my visit. My family and I will forever be a Boost Mobile customer. I for sure know there is no hidden agendas and the price I was quoted will forever be and not one cent higher or a cent less. Thank you so much Billie Jean!”
“She was very professional had several customers coming in and out of the store. She did an excellent job of meeting each and everyone’s needs and still take care of my new activation on the phone.. One more thing she was in the store by herself, and there was like six different people came in, and she did a excellent job, and was very very very professional”
“very patient and knowledgeable workers. I went in to get an upgrade with people ahead of me who were having issues and barely spoke english there was only one worker on shift but he was on top of handling there upgrades while still helping me and giving me all the information for my best upgrade he did an amazing job. Yancey was the man who helped me and his service and attitude was amazing would highly recommend again”
“This is a follow up to my previous review. They fixed my issue and all is well. Thank you Phone Zone for making me and my daughter happy. A true example of caring! We will definitely continue to shop here!Thank you guys again!”
“Needed help with my phone the young lady was very knowledgeable and got my ph backbone track. Great job, friendly, precious spirit, as long as she's there I'll go back for my services, and tell other's.”
“Wonderful service My phone was completely smashed and these wonderful people brought it back to life! Good value, friendly, reliable, fast (1working day) service! Highly recommended. Will definitely use again.”
“Shawn and Linda at the cricket store on 171 in Moss, Bluff, Louisiana. Help me set up a iPhone 11 Pro Max with the eSIM card because he was showing it was off-line.. I went to the lake, Charles office and two gentlemen that were just hired could not, and didn’t even try to help me. They said they didn’t know anything about iPhones and I called the Sulfur office and they were rude. But these two ladies had this store in Moss Bluff on 171. Help me so much I believe that they need a raise and that building is hot in dryer and they were still working and doing their job. I really appreciate these ladies.”
10AM - 7PM
207 N Cities Service Hwy, Sulphur“Terry & Aaron @ sulphur location on citi service they're Awesome & I recommend both of them to everybody & I'll keep doin business with both these fellas.. Couldn't ask for better customer service?”
“I love walking into this store because they are always smiling and they are always willing to help and they're very very informative on their product and whatever your needs are.”
10AM - 8PM
3505 Derek Dr, Lake Charles“I got to say the man was dealing with the two of us. We are illiterate when it comes to technology. The guy took his time to explain things to us. We even had to call him after we got home. Twice, lol. We are very happy with our decision to make the move over to T-Mobile. Strong signals. True tests will be in the woods or on the lake in the woods. We shall see.”
“Me and the girls decided to have a night out after a long day of watching the kids. So we decided to get a board game and a few drinks. Though, they didn't have the game we were looking for the girl that had tried to help us was attentive and kind. I believe her name was skylar. Great service! Thanks again target.”
6AM - 11PM
525 N Cities Service Hwy, Sulphur9AM - 7:30PM
1622 LA-14, Lake Charles“Tyler helped us, even though he said he was new to the store he was able to help my elderly aunt out with a perfect deal saving her so much more money than she was with Verizon, he was very punctual and polite my aunt has been talking about this visit for a few days now and will be referring her friends and everyone else to request him hands down the best experience I’ve ever had with a phone provider!”
“Since we have joined the Sam's Lake Charles Family, we have been beyond impressed. To have such a huge company still give that "hometown" "small business" atmosphere is truly incredible. From the store GM helping us when associates were busy, to getting high quality meat this place is truly a gem in Lake Charles area!”
“I initially went to the store just for a copy of my bill and eventually asked the sales representative Lulu if they had two particular iPads in store and she indicated that they where she told me about them and how great it was to have one so I left out the store with a brand new iPad thanks to my sales representative Lulu”
10AM - 8PM
498 W Prien Lake Rd, Lake Charles“Excellent service and returns processExcellent service and returns process. I ordered the wrong part and the replacement was here the next day and I was credited the day after that.”
“I am a frequent shopper at this Wal-Mart. Within the past weeks I have seen a HUGE improvement in EVERY department. It feels good to walk in a clean store, you guys have really stepped it up as a whole team. Whatever it is you all did to change, guys, keep it up! It is noticed. Here's the big one. Your appearance! WOW! You are all polished up. It also makes a big impact on my day when the employee asks me if they can assist me in finding what I need and really mean it. Heck, I was looking for simple Cream Cheese and the associate ask if he could help. That was super awesome. KUDDOS to the cashiers for your Great customer service. You are the last one we see and because of you, I go back. Over all I give Walmart on Nelson a Thumbs up. Keep up the good work guys. TEAM WORK MAKES DREAM WORK!!”
“Friendly staff that provided the correct phone case for my son's phone. Part of the case did fall apart after a couple weeks though I'm not sure I can blame this store for that issue. Case still protects the phone so we're good!”