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April 2024 by Lori Holman
Love this place! Plus size clothing that really fits and works well!
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July 2023 by Amber Howard
The store is clean, and the customer service is great! Nice selection of plus-size clothes.
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March 2023 by Stephanie (Wimademom)
I hope this gets to the torrid in this mall as I found this on social media and somebody requested that somebody make a complaint I tried calling the store maybe the girl is the one who answered the phone I don’t know supposedly, there’s an employee named Kaitlyn Sliger maybe she works at a different location and the lady had the location wrong I don’t know I’m just doing this as a favor for Reddit. Apparently this employee who is appears to be under 25 is stealing massive amounts of product and selling them half price on social media, the girl who met up with her was extremely scared to report her!! I just wanted this to get through that this is going on, so hopefully torrid reads this!!
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January 2023 by Megan Reitzell
Not a lot of options, and customer service needs improvement. Stick to shopping online unless you're really unsure about sizing.
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January 2022 by Kay R.
Ran in on a mission, after discovering the exclusive lingerie shop in the mall was all too exclusive for my girls' size. Knew exactly what I was looking for, 2 bras in a juicy girl size. Had my teen and my tot with me. Tot walked under a clothing rack, being-- a tot. The sales associate was mortified and told my three year old to be careful, that her mommy probably didn't want to buy a $55 sleep shirt. Not wanting the hassle of ordering new booby baskets online, I let her comment slide. As she is ringing up the $100 worth of undergarments, she proceeded to tell me when her child was "that age", she "wore them". And then ask me if she would fall asleep in the car. Seeing as it was only 11:35am, I shortly informed her that nap time was at 1pm. I'm a little classier than making a scene in front of my own children, so I swiped my debit card and left. However, during a weekday, without my children in tow, I'll be returning the garments and citing "mom shaming" as the reason for returning the items. Note: this woman even made my teenage daughter angry. Update: When I went in for my return, the lady acted like a yippy dog, defending her stance that she was being relatable. I told her it was pretty ridiculous sleep shirts made for curvy ladies were delicate enough to be ripped by a toddler walking under/through them, walking through the clothing rack. She quipped back that they aren't good quality, she didn't want them to fall or rip. I didn't even bother engaging the associate any further to ask why the heck they were $55. The manager stayed quiet the whole time this went on and processed the return. I apologized for the scene, and she said it was alright, her associate had a way with words. In conclusion, petite people should not work in a store made for curvy women. And apparently at least one associate has called in to question the quality of their clothing, making it seem that they're overpriced.
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November 2021 by Lillian Ceasor
Always great service
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October 2021 by Alize Ballard
My favorite place
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September 2021 by Shonda “Blackbeauticutie”
The two ladies were very helpful and ready to assist us. They made it very easy finding what we needed, because they were very knowledgeable. I would definitely shop here again.
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August 2021 by Shannon Crain
An absolutely amazing sales associate helped me!! I will be returning
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July 2021 by Tyre Middleton
Made it into the mall and did not realize Torrid was there. Maps helps improve your destination.
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July 2021 by Sharcenda McConnell
Friendly helpful staff.
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June 2021 by LaShonda Knights
The two ladies were very helpful and ready to assist us. They made it very easy finding what we needed, because they were very knowledgeable. I would definitely shop here again.
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May 2021 by Raven Johnston
Love to shop here for my clothes. They are a wonderful plus size store. They are a bit on the pricey side but other than that I love their clothes.
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April 2021 by Kathy Powell
Very courteous and helpful staff. Great clothes, only place I shop. Highly recommend.
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April 2021 by Sabrina Sabrina
Finally found a great place to buy bra's?
