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June 2023 by JC Simmons
Front desk is great, nurses are great, doctors are great but the pharmacist has no clue what she is doing. Doesn't know how to file with Medicaid and had the doctor change my script. Had to call back and get it called in to Walgreens and it was filled within a couple hours with no problems, when she told me it couldn't be done and that I would have to pay cash.
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September 2022 by Grace Slater
Excellent medical facility with very friendly and professional staff.
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June 2022 by Ivory Bradley
Staff not knowledgeable about service, if you do not understand DOT REGS GET OUT OF THAT PART OF THE BUSINESS....
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February 2022 by Michele Taylor
I have been to this clinic several times and recently went with my daughter. I have always been pleased with the care we received from the nurses and Nurse Practitioners. I always leave feeling that they care about my wellness and whatever issue I was facing. I will continue to use Monroe Medical and to recommend them to my friends and family members.
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September 2021 by Sarah Bordelon
I am thankful for this clinic and the caring nurses and practitioners and staff. They really came through and took care of my daughter who is a college student and I was 2 hours away. The NP had great concern for her and treated her well. She is happy to have found the clinic and with our insurance we had no copay.
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August 2021 by Debbie Upshaw
I have received treatment at Monroe Medical Clinic several times over the past year. My insurance allows me to visit this clinic without a copay. I was very well cared for and I was pleased with the quality of care at this clinic. I have never had to wait more than a few minutes. The staff were all friendly, professional, and capable. I have seen both of the FNPs on staff. I used the clinic pharmacy today after I was seen and received my medicine very quickly. The pharmacist who helped me was friendly and caring. I would recommend this clinic.
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March 2021 by SUNxPUN
If they say they will give you a call to let you know something they definitely will not.
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October 2020 by Patsy Hull
The entire staff is great. Everyone is considerate and concerned. I have no problems or concerns, I am very pleased with the doctors, nurses, nurse practitioners, and office staff.
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June 2020 by Kayla Read
The nurses up there are rude and doctors and nurses could careless about the patients
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March 2020 by Jonathan Palmer
All clinics and hospitals are slow. These doctors run a good office with professional services...
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December 2019 by Grindmode Promotions
Horrible receptionist. Unprofessional and off putting!
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July 2019 by Chelsea Swain
If I could leave a 0 I would. Drug screening tech was a complete joke! Major attitude from the start and hung up on me in the middle of a phone call. I am a single mother that lost a chance at a career change and a great job opportunity because guidelines on his end were not abided. I have a prescription that I knew would show up on the drug test; I told him about it as soon as I was called back to complete my drug screening. I had the prescription bottle with me; he told me that there is no reason to tell him about it because it is against the law to document my prescription and send over fax and that someone would call me to verify the prescription. I never received a call and I could never get someone on the phone to verify this for me. I even called Alere Toxicology Services (the second testing clinic), they pulled my testing info up and told me that there is no MRO registered with their company for the employer account and that it is the responsibility of Monroe Medical to confirm the prescription. After 2 weeks of trying to have this handled and verification of my prescription done properly, I’ve gotten no where with it.
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March 2019 by Derrick Jenkins
If the clinic doesn't not take Medicaid, it should not advertise on the door that it accepts Medicaid. Also if all the doctors are to leave at 6:00p.m. why keep the clinic open until 8:00p.m.? If it can be helped avoid this clinic.
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November 2018 by lynda jones
If I could leave a zero I would. Rude, rude rude. If my place of employment hadn't told me to come her I would never ever set foot in here. Do not recommend it.
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November 2018 by Kaitelynn Hogue
The front office is horrendously incompetent and beyond rude. Our company used them pretty frequently with no issues but today ruined any future business.
