JCPenney, located in Pecanland Mall, Monroe, LA, is a prominent retailer offering a variety of apparel and home furnishings since 1902. Customers appreciate the store's neat and well-stocked environment, especially after sales events like Black Friday. The sales associates, particularly one standout employee known for her exceptional customer service, consistently provide helpful and accommodating assistance, creating a friendly atmosphere. Shoppers have noted the courteous staff and the store's commitment to southern hospitality. However, some customers observed that certain areas, particularly women's and home sections, appeared bare and in need of restocking. Overall, JCPenney is recognized for its blend of quality products and attentive service, making it a favorable shopping destination for all.
