“Don’t go during weekdays. Go on weekends. Nichole at the checkout is the best first off. I’ve been there maybe 3-4 times in the past week and spent well over $2,000 and the only one that comes close to making my time there pleasant was Mr E in paint. Everyone else I’ve seen managers included are very stand-off-ish.”
“I have been doing business with Lowe’s since 1996 in several cities and states. Primarily in the DFW. I have never found Lowes employee attitudes or customer service to come anywhere near the level of the Monroe LA store.Friendly, helpful and knowledgeable of their store with the ready to serve attitude. Over last 90 days I’ve been in that store almost daily used their appliance and lumber delivery and each contact has been the same, excellent. The deliveries were perfect. Very impressed with lumber materials delivered and the driver was a real pro. Thanks for your service it’s appreciated!Larry”
“Great service! Matt, the new manager, was very helpful in setting up my account. He also located the windows I needed. They were coming in on a truck tomorrow. He completed the order and alerted Jeremiah to call me when they arrived. They both were very customer focused.”