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August 2023 by Amanda McManus
I can not begin to express how much Chris and CJ helped my family get in a car. We had been given the run around with Enterprise for almost 2 weeks and I switched to Hertz and Chris got me in a vehicle by 6 pm that same day. I was able to keep my job and get my kids where they needed to be. Very professional and extremely nice!!! Thank you so much guys!!! We appreciate people who care like yall did!!! I am a single mom and it meant the world to me!!!
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May 2023 by Ethan Estis
Great experience and great team at Hertz MLU. Thank you for all your help!
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April 2023 by Eric Haley
They really helped me out! Service was good! Got me in and out no hassles
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August 2022 by Miranda M
The service was fantastic! We rented a car to take my son to Destin, FL for his 9th birthday! We ran into 3 construction zones that held us up and delayed our arrival time, but Lauren was understanding and very easy to work with! I would rent from this company again!
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May 2022 by C. Haugo
Excellent service and very nice people.
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November 2021 by Barbara P.
After dealing with the rude people at Enterprise they were super helpful and efficient even though they were about to close excellent service and very kind
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October 2021 by judd hadley
The young lady was quick and friendly.Nice job ma'am
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May 2021 by Dom Tor
Great service. Easy to pick up and drop off. I was unable to book online until the day after I arrived. Upon arrival the found me a car a say before my reservation started. I even was able to request a different car without an issue. Had to switch to another reservation and make several extension throughout my use of the vehicle. All was easily completed thru a couple friendly phone calls.
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October 2020 by Belle Battle
Great service! Smooth process
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July 2020 by Charles Turner
Little Airport but not as small as Florence SC airport
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March 2020 by H CR
PSA:Read the fine print!!! They charge $10 a gallon if the gas isnt filled up all the way. That was NEVER explained verbally even with all the "extra" options they try to sell you! Way to rip people off!!! If you had good customer service you would of explained that thoroughly from the get go...seeing as how barely using even 6 gallons of gas the whole time of the rental turned into an extra $70 profit for your company!!! NEVER AGAIN!!! Ridiculous!!! It wasnt even for pleasure it was cause our car got hit and was being repaired!!! ???
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December 2019 by Derrick Frazier
Only car rental facility that doesn’t offer unlimited miles and tell you about mileage limit after you return car and manager isn’t any help resolving issues make sure you know what all you getting before renting but there are other options in the airport with cheaper prices and unlimited mile
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December 2019 by Derrick F.
The only car rental place left in America that does t offer unlimited miles and takes advantage of you by telling you after you return the rental and manager doesn't believe in customer service and wants to feel important by ensuring customers know he is last point of contact since this is a "locally" owned establishment read the fine print before you rent
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November 2019 by Amanda Benson
Rude so very rude customer service! I have never been treated so poorly in my life. I used them because I had to stay in MN for 3 weeks for the mayo clinic. As if the situation I was in and the sickness I was going through the horrible people made it 10xs worse! Will NEVER use this company again, I'll walk first!
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November 2019 by DT Smith
BEWARE OF ADDITIONAL $300 “AUTHORIZATION” CHARGE ON TOP OF RENTAL COST IF USING A DEBIT CARD! I BOOKED THROUGH EXPEDIA WHICH DOES MENTION THEY MAY AUTHORIZE A MAXIMUM $200, BUT NOT $300. I RETURNED THE CAR DAYS AGO AND STILL HAVE NOT SEEN MY $300 CREDIT!!
