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November 2023 by Naomi Scribner
Was a quick in and out to pick something up and the lady was nice.
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September 2023 by Jacklyn Williams
Great customer service
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July 2023 by Cody Wallace
Employees very helpful. Pleasant experience.
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June 2023 by Leah Russ
My T1D son’s insulin pump quit so the company overnighted another one. We sat here all day waiting and then noticed that it changed to out for delivery to they attempted but we were not home. So I called FedEx immediately. She said she was showing that they did try at 6:45 and now at 7 it is back at the FedEx location. We live 40 mins from there. So I explained that we had to have it so could I just pick it up there bc we have dr Appt tomorrow in the area and they need the pump to set it up. She said there was no way to let them know bc they will not open until 9 am and by then we will not be home and the trucks leave before then. Ugh.
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March 2023 by Gilberto Torres
Older lady at front desk is passive aggressive. She had no interest in really helping me. Friendlier person to greet and help people would be better.
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February 2023 by Samantha Antley
The drivers are horrible!!! I just had one blow through a stop sign and almost hit me head on. A few weeks ago we had one almost run over a few kids that were walking on the side of the road( small subdivision), and he never slacked up, kept speeding through the neighborhood. Tried to call to report but got no where.
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February 2023 by John Grathwohl
Very professional and friendly and helpful staff
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December 2022 by Taylor Taylor
Have a package for 3 weeks and still haven't delivered or allow me to pick up
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August 2022 by Robert Thomas
Very nice employee helped me
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June 2022 by Justin Cav
They lose every package and says it was delivered to prevent you from getting a refund
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June 2022 by Emmett M. Mapps, Jr.
They took care of what I needed. Great customer service
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May 2022 by Bobby Garrett
I’m getting tired of your incompetent drivers. I’ve never had an issue for the last 10 years until recently. I’m not sure if there’s a new driver on this route or not, but whomever it is isn’t very competent in their job. In the last 4 or 5 months they have misplaced packages, dropped them at another address, and even got stuck on my property. In regards to leaving packages at a different address, they do it so much that there’s even a sign at the wrong address that says “Do not leave packages for 2**** An*** road at this address” ??♂️. In regards to getting stuck. Your brainiac of a driver drives down my driveway, passes my house (which is literally 10 feet of the driveway), and continues down into my clear cut land where he gets stuck. The property was rutted up and a tow truck had to be sent out. I ended up getting soaked with rain for about an hour trying to help him out. And not a peep from FedEx apologizing or offer to fix the damage left by the driver. I leave specific instructions for the deliveries via the app, the mailbox is marked with the house number, etc. There’s no difficulty for the deliveries. This is evident by the fact I used to have no issues with deliveries.
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May 2022 by journey with bee
Be careful with these people. They said attempted delivery and I was home and saw them put my package on the truck with my own two eyes. I called and called this place for an update on my package . First time I called and needed an update they transferred me to a robot, called them back and I was transferred again to a robot. Called again no one answered . Called for a total of 20 times or more that day and no one answered. Absolutely disrespectful people at this place and they are not doing their job here. This site needs to be investigated. Management definitely needs to be changed here.
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May 2022 by Timothy Mooney
I sat on my porch all day waiting for the computer that my new company overnighted. The driver said that nobody was home to sign so he couldn’t deliver. An absolute lie. Customer service said that they would send the truck back out same day. Another lie. I’m asking my company to switch to UPS.
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April 2022 by Faye Anding
I was checking on my package and they were very helpful with answering my questions