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December 2023 by Georgia Wheeler
I give 1 star because of a horrible employee (Shelby) that works there. I did a partial payment and she personally froze my account. I will not be using this bank again. 9 years I’ve used this bank and has NEVER missed a payment.
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May 2023 by Ms. Color Red
Very nice tellers work there now.
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April 2023 by Rebecca Mixon
My favorite Centric branch!
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January 2023 by Sherwin Collins
I joined and was recommended for a loan application by a friend. I was accepted and approved without hassle or inadequate questions. The environment was friendly and the receptionist was very professional. I would recommend this institution to anyone.
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January 2023 by Kimberly Jiles
My husband and I have been a member of Centric for over 20 years. We have not had any issues at any of the branches. We are always greated with a smile. Keep up the great work.
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November 2022 by Bill James
The best credit union in Monroe Louisiana and in the United States of America
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October 2022 by Sarita Smith Richardson
I always love going here. Friendly customer service representatives who do their best to help you no matter how big or how little your issue is. I love how they ask me how they can help me live better. I be tempted to tell them to give me the winning lottery numbers and I can make both our lives better...lol.
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October 2022 by Sarita Smith
I always love going here. Friendly customer service representatives who do their best to help you no matter how big or how little your issue is. I love how they ask me how they can help me live better. I be tempted to tell them to give me the winning lottery numbers and I can make both our lives better...lol.
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July 2022 by Debra Smith
Excellent
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May 2022 by Joe Siggers
Hello to whomever it may concern im a Centric member who is having problems. I came to yall for help and was denied. This credit union states they're tired of problems and looking for solutions and will bend over backwards to help there members. Why Centric couldn't help me im not bashing anyone im just hurt.
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December 2021 by Katyanna Smith
Centric Federal Credit Union is providing inaccurate information as it relates to the policies and procedures of Shared Branch to its members when it comes to Shared Branch transactions. The policies and procedures do not differ from state to state. How do I know because I work for a credit union that participates in shared branch and have spoken to Credit Union Resources who has confirmed that there have not be any policy or procedural changes that require credit unions to require depositors to have the recipient present or have the recipients driver's license/State ID in order to perform a transaction..Great job Chloe.
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May 2021 by Rodney Parker
Greatest place to bank
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November 2020 by java
frustrated with a deposit I tried to make at the 165 N location 2 weeks ago and the ATM malfunctioned: it didn’t deposit the money into my account nor did it give back to me.Trying to resolve this issue with Centric has been like trying to pull teeth (it shouldn’t be) and this issue still has yet to resolved.Also, the 24 hour ATMs half the time at the Pecanland & 165 N centers don’t allow deposits, which is inconvenient and really annoyingcustomer service is not very professional or helpful honestly
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March 2020 by Keisha Harris
I'm shocked I do not see many reviews for this bank, because my experience was great. I had the pleasure of working with Ms.Glenda Augustine. She valued me as a customer. I really could go on a long speech about the details of my experience but i will make this short and to the point. I switched from my old bank to this one.Thank you Centric.
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September 2019 by Jamie Johnson
I have never been treated more rudely in my entire life than when I went to Centric Federal Credit Union, the one on 165 North! The lady at the window of the drive-through would not even let me finish a sentence before cutting me off and directing me to another Centric bank location that was already closed! There was absolutely no need for her hostility or rudeness! And y’all wonder why people don’t want to bank with you? Could it be that y’all have the absolute WORST customer service in the world!!!!
