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September 2023 by Carla J
I had a $200 hold on my card and was almost 2hr late turning in rental due to construction and traffic. I called and let them know and they never told me my deposit would be taken because of it..1st they said my deposit was released back to my account then they said they took my deposit because car was supposed to be returned at 330 and I returned it at 5:00 and I know. That doesn't cost $200. So I was charged $500 for a one day rental. That's a rip off. They were so rude and nonchalant. Never will I do business with them again ever!!!! Run don't walk from this place
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June 2023 by Tanya Schwartzmiller
Fair prices, and friendly atmosphere.
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August 2022 by Mark Parker
Was the cheaper car rental place in Orlando from the airport.. I do not recommend purchasing the Toll Road pass option because of you use Google Maps for navigation you can easily maneuver around Orlando without hitting a toll both so this option I paid extra for was really a bad idea.. I maybe went thru 3 toll booths my first day because I did not know what I was doing..after the first day I figured it out and missed all toll roads simply by selecting Choose Route bypassing Toll Roads under route options..overall a great rental regardless
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May 2022 by Emily Kennedy
Good experience
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March 2022 by John Grathwohl
Very professional and helpful staff. Extremely courteous. Great prices
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January 2022 by Dani LeBrun
The website for most all the car rental places really ought to be more informative so that the actual transaction can be less stressful
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October 2021 by rodney burchell
If anyone wants to get Screwed out of Your deposite an then blamed for something that was already wrong with the car an try to make you pay for it ,such as a tiny crack in the windshield, do business with these people. I do not recommend Avis or Budget rental car to anyone at MLU Monroe regional Airport ! They are a very unpleasant company to do business with!
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October 2021 by Mz Belle
Service with a smile and accommodating. Thanks so much
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August 2021 by big red allen
Very rude customer service
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April 2021 by Lori G.
Do not rent from this car rental, which is known as Budget rent a car and Avis rent A car at the Monroe Louisiana airport. It is owned by Jonathan Scoggin 318-631-1839.He will not honor the rate that you have confirmed and printed online. He does not honor their word, because he says he is an individual business and doesn't have to follow Avis or Budget rules.THINK TWICE, THREE TIMES, FOUR TIMES AND THEN GO TO NATIONAL, ENTERPRISE OR HERTZ. THEY WILL TAKE CARE OF YOU VERY WELL, AS BUDGET AND AVIS DO NOT.
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April 2021 by Rebecca Mixon
I have rented here several times and always been in and out so quickly with great service and a quality vehicle.
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October 2020 by BENJAMIN MILES
Great car. Great service
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June 2020 by Chris McCarty
They had no vehicles and offered no assistance in helping me find one so I am just stuck here
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March 2020 by Ray Stubbs
Bad. Don't use the website for reservations. I wen't through the process only to have the pickup location switched on my confirmation email (though it was entered correctly on the site). There were no cars available at the pickup location I needed, so had to cancel with a $50 cancellation fee. Customer service was unable or unwilling to waive the fee, which is ridiculous since the mistake was caused by a bug in their site, and was not my fault at all.
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August 2019 by Shaqualla Barnett
Good Rental Car services
