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October 2023 by A C
Will never do business at this store or any other Russell Cellular
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September 2023 by jim hankins
Will sell you a phone that's about all they can do every time I try to use this store I end up doing there jobs I suggest driving to bossier if ya need anything
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July 2023 by N C
This horrible place charged my mother-in-law (a woman in her 70’s) over $54 to put a screen protector on her iPhone. You should be ashamed of yourselves!! That’s over $54 for ONE screen protector and TWO MINUTES OF YOUR TIME. RIDICULOUS!!!!! You should get negative stars.
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February 2023 by Dola Godfrey
Service was outstanding! Beyond helpful!!
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February 2023 by K Scriber
I will never use this store again. Staff is not very nice. They will wait on you in their own sweet time. Then they act like it is a bother. They also never smile or make you feel like they are trying to be helpful. I will definitely use customer service and the Verizon store in Ruston from now own.
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December 2022 by Melissa Garrett
Kia was great. She was knowledgeable and friendly and explained things well.
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July 2022 by Susan Pharr
Employees are nice enough but as far as actual customer service, they are LACKING... they refer you to customer service 800 number... I could have done that on my own. I drove to the Ruston Verizon store... it's a little bit of a drive but was definitely worth it!
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March 2022 by Ronnie Payne
Bre’ at Russell Cellular Verizon Store in Minden, LA was awesome to work with. We had to change cellular service due to where we are moving and no other cellular service in the area, along with wanting to get rid of the “service” we had. Bre’ gave us the best customer service ever. Very professional, courteous, polite, very knowledgeable of the services we are getting. She explained everything and answered questions we had. I very seldom write reviews, but Bre’ made this switch for us stress free. Thank you Bre’.
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March 2022 by Nelda Beard
You are very fortunate to have this young lady there. She is so smart, helpful and will keep people coming back.
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March 2022 by Allexia Hamilton
Victoria went above and beyond to make sure I left satisfied. Thank you so much.
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February 2022 by Frank Thomas
I received a very helpful and courteous experience here. The staff went over the best plans for my needs. I definitely would recommend anyone who needs help with their cellular service with them.
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January 2022 by Diane Scaggs
When I came in I was greeted with a smile. Even though I didn’t have another phone with me Victoria had me up and running and out the door quickly and efficiently.
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December 2021 by Latonya Burdette
Victoria is amazing. She always have a great attitude, polite,very professional.
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October 2021 by Shelby Harrell
I had a great experience today with my representative Bri, she helped me with everything that I needed and she was very friendly and gave great customer service. I will be shopping her again in the future.
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October 2021 by David McGowen
Overall experience was great. Stopped looking for an IPhone 13 left with a IPhone 12 Pro.The staff was exceptional and answered all of questions and we were in out in less then an hour.Many thanks and will return for all of our cell phone needs.
