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November 2023 by Jd Baugh
Wonderful experience! I recently had my 2014 Ford Focus ST serviced at Hebert's, and the service rep, Rachel, kept me informed every step of the way to ensure all options for repairing my car were presented and the cost of each. I was treated like family and my car was treated in the same manner. I would highly recommend taking your Ford vehicle to Hebert's Town & Country Ford. Fantastic people and fantastic service!
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November 2023 by Ponderosa Lady
Service department has always treated me great. Appreciate them taking care of us the way they do.
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November 2023 by wesley Johnston
Nice staff but the length of time it took to change oil and tire rotation is a bit too long. It took a little over an hour
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October 2023 by Clay Autery
Wow! Such a refreshing experience at this dealer. They gave me a time certain to show. And it wasn't 0730 hrs to get in line either.Took my car in on time and did a fine job on the oil and filter change. This was a "throw-away" oil change 1800 miles early to get BACK on the divisible by 3k change schedule.... that another dealer screwed up by LYING about an oil change being done when it was NOT DONE.... even though the turbo oil supply line was opened.Anyway.... Hebert's Service, Parts, AND Sales folks ALL treated me like I was a friend and important to their success......you know, like a customer SHOULD be treated.My NEW local Ford Dealer.Will add photos next trip....
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October 2023 by joe blackwell
Herbert’s Town and Country has always been good to me. They try to work with me on prices and after you purchase they always keep you up on any recalls or services that need to be done. Very good dealership to deal with.
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September 2023 by Coach Hamrick
Ordered a Maverick a year ago, they honored the original price and I now am enjoying my truck! Thank you!
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September 2023 by Rodnie Gann
I am very pleased with the service that I received.Employees were very helpful in seeing that I had a car to drive while repairs were completed on my pickup.I recommend Heberts to all my friends.
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August 2023 by Dianna Woods
Hebert’s Town & Country Ford was outstanding getting my new tires ordered and installed on my MKZ all in one evening & on the next day! Appreciate service department being so accurate and nice to work with!
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August 2023 by Jimmy Dean
They always make me feel welcome. Sometimes I'm embarrassed at my ignorance about service issues, but Rachel and Trentthe personnel are always kind, respectful, and helpful.
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July 2023 by Jeremy Pickett
I recently purchased a truck from Hebert's, and I couldn't be happier with my experience. From start to finish, the entire process was smooth, transparent, and filled with positivity. I wanted to take a moment to share my fantastic experience with others.First and foremost, the staff is always friendly and knowledgeable. Whether you're looking for a brand new model or a pre-owned gem, they have something for everyone.The negotiation process was stress-free, and I felt like I received a great deal as usual. They were was transparent and upfront about all costs, ensuring that there were no surprises along the way. They provided me with all the necessary information and answered all my questions patiently, ensuring that I was fully informed and comfortable with my decision.When it came time to finalize the paperwork, the team was efficient and organized. Their professionalism and attention to detail made the process hassle-free.Lastly, the delivery of my truck was a truly stress free and aligned with my busy schedule. Overall, I highly recommend Hebert's Town & Country Ford for anyone in search of a truck. Their outstanding customer service & knowledgeable staff, create a winning combination. My truck purchase experience was nothing short of phenomenal, and I couldn't be happier with my new vehicle. Thank you to Kelly and Chris for making my truck buying journey so enjoyable!Five stars all the way!
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June 2023 by george george
I highly recommend Hebert's Ford... both the sales department and the service department. Doug, on the sales team, is not the "high pressure" type and he will work to find what you want. Hebert's give fair trades and are transparent in all the details. They are very courteous and professional. Their knowledge of Ford products is exceptional. Hebert's service department also gets 5 stars.
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June 2023 by Garland Brent
Doug Smith did a great job with the sales process. I drove in from 3 hours away and everything was exactly as they said it would be. It was a great experience.
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May 2023 by Gary McDade
Driving cross country on a trip pulling a trailer. Call and set up an appointment. Work was done on time and done correctly. Was treated like a long time customer, not someone just driving by. Would bring my truck in all the time but live two states away. Thanks Gary
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April 2023 by Connor Kleck
Doug and Jody were fantastic to work with. I found a F150 online that was exactly what I was looking for. Doug made the process easy. They delivered my new truck to me in NW Arkansas, and took my trade. Jody made all the paperwork smooth and easy. They immediately took care of me when there was a slight issue with the truck when I received it. Great service.
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April 2023 by Don Moore
Fantastic service dept. Always friendly and ready to help. Great place to do business.
