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February 2024 by Daryl Leeson
Very helpful staff and clean store. Made buying a new type of bra for my girlfriend very easy and stress free.
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January 2024 by Chelly Marx
Waitstaff was rude..store a mess
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January 2024 by Valencia Turley
They have a sale 40% off and spray & lotions 5 for 40 dollars.
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December 2023 by Kim D.
The service in your employees are the rudest people I've ever come across in my life. I couldn't find anyone to help me in the store so when I finally got to the register, I asked the girl where this was because I couldn't find anybody to help me so I tell her that and another girl says mam just opened up, that's not my problem. I don't care if you're opened up five minutes ago that's not my problem and I don't wanna hear it. is this what y'all teach them y'all teach them to make up lies and excuses to the customer who pays your salary I am so over Victoria's Secret. I will never in my life walking to another Victoria's Secret for as long as I live you suck.
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November 2023 by Dj Kirklin
The new manager Lisa was VERY rude to her employees. I watched her belittle a worker while I was getting customer service from the person she was fussing at. The employee gave me wonderful customer service but as far as the manager she needs better training
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October 2023 by Seydi Alvarenga
I love this place
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August 2023 by Judy
Didn't expect to find items I would normally order online but I did and everyone was very helpful with giving me suggestions on items and what sales they were having. Great staff at Lakeside Mall store! Thanks, everybody.
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May 2023 by Hannah Porta
the fitting rooms have cool monitors that can sense what you bring in the fitting room and tell you info about the product like sizing options and price. however the price shown on the screen in the fitting room didn’t match the prices at the register and they refused to price match the price the computer showed me in the fitting room. very disappointed, false advertising, waited in line for 20 minutes for what I thought was a steal just to find out I didn’t have enough cash.
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April 2023 by Nancy Gervais
If you are over 40, expect to be completely ignored. They have expanded their size range, which is nice, but not enough for me to return. It seems like you can get similar products with better service from a department store.
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March 2023 by Mr_J.S. Bentley
Found all the things she was looking for but very under staffed and pure chaos in this store
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January 2023 by Angela Hickerson
Isabella was amazing with my granddaughter. She made sure she understood her size and answer all of her questions. Most importantly she made sure my granddaughter was comfortable.
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November 2022 by Rick Ball
Great selection and friendly staff
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October 2022 by david thomson
Great store, good variety. Customer service is hit and miss. Some of the staff are amazing, others should be fired.
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October 2022 by America Molina
Excellent customer service and good quality products
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July 2022 by K. Roxanne Pineapple
This is the second time I've been shorted an item on a return, and it took about 15- 20 minutes for the return that they had to split into two transactions for some reason even though I had the receipt-both times. If you plan on buying and trying on at home and return what doesn't fit, good luck and thoroughly check what they're doing. This time was only about 7 bucks, but I was shorted an entire 50 dollar bra about a year and a half ago. The girls that helped me were nice this go round. It may be the way their system is set up and not the employees fault, but either way I'm giving up on them. There are plenty of other companies now with comparable things.