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January 2024 by Cindy Bodker
Customer service
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October 2023 by Dee Gee
Went in this morning and was the only customer in the store. The man at the counter told me to wait while he stood there and beeped ALL the waiting packages for shipment. I guess I wasn't his top priority. He weighed and measured my package and gave me a price of $25 for a medium sized box that weighed 4 lbs.I refused the price and went to the UPS store on Firestone Drive and the same package/same arrival time was only $16. You will pay more for the privately owned UPS stores.
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July 2023 by Andrew Bruns
Bought a rifle stock from Amazon, printed a UPS return label, drove to return it here. The guy said they would not ship firearms (not a firearm) or firearm parts (this is a firearms part). He told me I would have to go to the UPS facility by Central during the week to handle. Totally wrong - UPS does ship firearms parts. I called UPS customer service on this. The owner of this particular franchise store has decided to trample on our 2nd amendment rights. I will never go there again and encourage all Americans to do the same. The UPS store on Vets handled it for me. Go there.
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May 2023 by Daniela Espinoza
Terrible customer service by the “owner” and charging much more than other UPS stores.I
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February 2023 by Rose
Rude guy , doesn’t even greet you when you walk in. And wants to charge you for printing a label that’s for ups. Need to get someone else to work there that’s nicer .
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January 2023 by Rafael W5BAI
Since they changed ownership this store is a disaster. An envelope clearly marked DO NOT BEND was bent in two and stuck in the mailbox. Staff is not friendly and have an attitude. A Box arrived wet and they could not care less. They did not want to make a report. I had the mailbox for 21 years there and it was never so bad.
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January 2023 by charli haal
Never had a problem until today. I was given rude facial expressions, no words, and was stared at like I was stupid by the lady who “helped” me today. Hopefully I don’t have to do a return with her again as everyone else I’ve ever had was friendly.
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January 2023 by Sharon Reuter
Always very nice and helpful but I passed by there today at 5pm website says open til 6:30 but they were closed.
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December 2022 by Collin Kenney
Their notary blew off two scheduled appointments to get a document stamped and the lady at the store was rude.
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December 2022 by Cody K
This store is under new ownership and runs smooth as a whistle. I walked in to a small line, yet was out the door within 3 minutes. No nickel and diming you over tape. The prior owner was a total bum. Good riddance.
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December 2022 by Mima DeLuca
Friendly and fast service! Love to go and just drop off or get anything I need for my package!! So much better than post office.
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December 2022 by Kimberly McDaniel
This guy is the worst! So rude & ugly to customers. There are several others that are so friendly & courteous and appreciate their customers! I hope the owner reads this and understands how many customers he runs off.
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November 2022 by Elizabeth Dorman
Went here to return an Amazon prime package as I was in the neighborhood. I had a copy of the label , no code. My usual UPS store, on Airline, by Rouses, prints the label for me free of charge. This location charges $3 for use of their computer station. No thanks! I will continue to use Airline location.. they are the best location around!
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August 2022 by bonnie leblanc
Always easy in and easy out when returning Amazon pkg using your phone for return code
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August 2022 by Juashua Villarejos
Sam helped me with my fingerprints. He was kind and quick with my appointment.
