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August 2024 by Hal Hofheins
I don't know how they did it but they somehow scratched my windshield. When I went to get some consideration all I got was paperwork, attitude and a rude girl at the counter.
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August 2024 by M B
How are you going to raise the price of service while simultaneously lowering the quality of service?
I had seen the bad reviews. Previously detailing experiences with damaged cars, but I never took them seriously until it happened to me, and it'll happen to you too. I trusted this place. I've gone here for years, my parents and grandparents too, but consider this customer base lost for good Safari.
After paying separately for the most expensive car wash and interior cleaning, I came out to find my volume button and the light above my license plate both broken off, the windows still dirty and the interior hadn't been wiped down, and there was water pooling in the door handles. My car had been pulled off to the side parking lot instead of straight to the driveway, and it honestly looked like they had pulled my car out the wash and had done nothing to finish the job after, like they had forgetten to. I was already aware the girl who runs the cashier/reception is a very unfriendly person, but the flagrant lack of care for damage to personal property is frankly insulting. The manager on duty really gave the appearance of caring, but even after asking my issues were not addressed. It feels like they are separating from their family oriented origins and moving towards valuing profit over service in the worst possible way.
If you want to support a local business for the same value of what Safari is now asking you to pay, look around for independent car detailers in the city. There are a lot offering better service for the same value, and they won't break your stuff like safari!
Pictured is my broken volume button and dirty door handles, I forgot to take pictures of the rest due to cleaning and fixing as fast as possible through my anger, bevause even after asking for them to fix it they didn't. But you don't have to take my word for it, just look at the multiple reviews saying the same thing!
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August 2024 by Ryan Curtis Rogers, Realtor
I’ve been a loyal customer of Safari for years, always satisfied with the service—until today. It’s been a few months since my last visit, and I was surprised to see a new additional $19.95 charge for interior cleaning. While I understand that prices are rising everywhere, the quality of service did not keep up. Despite paying the extra fee, my car’s interior was not thoroughly cleaned, with dirt still visible on the floorboards and dust still on the dash. The experience, from the pay desk to the final result, was disappointing. Unfortunately, I won’t be returning. Spend your hard on money elsewhere
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August 2024 by W L
Don’t waste your money. You’re better off doing it yourself or going to pelican point for a third of the price. $60 and barely vacuumed the car or cleaned the interior and the cashier is very rude.
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July 2024 by Peter LaRose
Got my truck Cleaned up. Saw my friend Julio, he always takes care of my 2011 GMC Sierra truck. But, a little disappointed this time. Safari car wash at the Bonnable location did away with the spray on coating ?
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July 2024 by Sherry Mac
The people at Safari are always so kind and my car always comes out shiny like new! Highly recommended!
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July 2024 by Billy Knott
I got the safari wash yesterday. Car not completely clean on outside . Dirt on lift gate , windshield
Still had bugs and streaks on it , floor mats were not cleaned all the way or wiped down
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June 2024 by Rod Stieffel
I'm sorry to say that the quality of service has dropped off. I drive a popular SUV and there were places on the hood and door that weren't cleaned.... even the towel dryers skipped over these obvious spots.
The inside left me wondering what they expected for a tip, if any!
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June 2024 by Krawdaddy Krewe
Hit and Miss .. 3 out of 4 times, excellent wash.
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June 2024 by Andre Bercegeay
I'll be bringing them my new 23 C8 corvette for the third time. So far a great job and great value.
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June 2024 by Amen-Ra
I like this place...The cashier was very dry butits a good place to get a wash
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June 2024 by Julio Torres
I had my car washed today and forgot how good a job these guys do. My car looked like it had just been detailed! Amazing! Spotless and shiny inside and out! Thank you Safari for such a great experience. I’ll be back!
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June 2024 by Darlene Reddick
It's my first time getting my vehicle clean there! My car hasn't been cleaner! I love this place and I will be back!!! ☺️☺️☺️
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May 2024 by Pat Gauthier
First time here. Fast service, great job ! Will be back !
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May 2024 by Gloria Poolaw
My boss daughter brought her car to Safari. Looked clean and spotless. Excellent customer service. Highley recommend professional service.
