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January 2024 by HEAVEN JOHNSON
These people are incompetent. Their service department is a disaster. Misdiagnosed problem. Never made repairs and the car sat for over a year untouched and requiring new batteries and tires from sitting in pooled water. Awful experience. Avoid at all cost for service.
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January 2024 by Mr Benjamin Johnson
Horrible experience with service department. Keep my car for over a year and pretty much forgot to work on it. Then told me repairs were made but they weren’t. Not once but twice. Highly inexperienced service department. I’ve never gone back since.
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October 2023 by Greg Roth
This company gives Porsche a bad name that it does not deserve. I have heard how they take advantage of people buying new cars and they are damaged with no disclosure. The company has no morals and as soon as they get the money they run away taking no responsibility. The salesman Nate did this to my friend on a 911.
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October 2023 by Patrick Burtchaell
The sales department is helpful and friendly. My issue is with the service department. I needed my A/C condenser replaced before I moved out of state and scheduled an appointment. After dropping off my car, it took the shop 8 days to confirm the issue, and along the way, no one provided updates until I called to ask. They finally quoted me a price 2x what it should be and estimated it would take another week to fix it. I cancelled the order because the price was too high and the delayed timeline didn't work for my move. Naturally, there was still a diagnosis fee to pay for the 8 days they kept my car only to simply tell me what I already knew was wrong with it. They did at least cut the diagnosis fee in half due to extended timeline. Please do yourself a favor and take your Porsche somewhere else in New Orleans. With this place, you'll be losing out on cost, time and quality.
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October 2023 by Nihad Garadi
I’ve been with Porsche more than 4 years and this is my second MacanWaited 3 weeks for oil change appointment and after my turn came they didn’t look at my car till 2 more weeks. 2 weeks or more without the car and they never gave me a loaner. They have changed my oil but they didn’t look at my original problem. Never called me and they never answered my call eitherVery disappointed.
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October 2023 by Patrick B.
The sales department is helpful. My issue is with the service department. I needed my A/C condenser replaced before I moved out of state. It took the shop 8 days to confirm the issue, and along the way, no one provided updates until I called to ask. They finally quoted me a price 2x what it should be, and estimated it would take another week to fix it... 2 weeks to do a simple A/C condenser replacement. I cancelled the order because the price was too high and the delayed timeline didn't work for my move. Naturally, there was still a diagnosis fee to pay for the 8 days they kept my car, only to simply tell me what I already knew was wrong with it. Please do yourself a favor and take your Porsche anywhere else in New Orleans. With this place, you'll be losing out on cost, time and quality.
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September 2023 by L White
By far the easiest & best buying experience we've ever had. Eddie was responsive from the moment I inquired about a vehicle & worked with Sean to get numbers & questions figured out before we made the hour drive over. Nate helped us with the test drive & final paperwork & was super knowledgeable about the bells & whistles on a non Porsche vehicle. Sean ensured the process was seamless & tracked down a couple of things that were missing to ensure we were happy.
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September 2023 by Ellen A.
This dealership has a great sales department however the service department is the worst. They sell you cars and warranties that they cannot service. I was told that I had to wait almost a month for a diagnostic appointment when my car's AC went out and the fan blower would not stop running even though the car was turned off. They do not offer loaners anymore and would not pay for me to have a rental. I had another car ordered that was due to be delivered in November. I cancelled that order as I will never own another Porsche. Not because of the car - they are great. But because of This dealership - they are the worst and the only one in town. DON'T BUY A PORSCHE FROM THEM.
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September 2023 by David Wolf
Great job all around - Carey, Sean, Luis, Nate and Josh.
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June 2023 by Darin Carter
This is one of the easiest buying experiences I have had with Porsche! Already looking forward to the next time
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May 2023 by John Bechtel
I had a very strange interaction with this dealership. We were discussing them buying or me trading in my 911. Then suddenly they didn’t want to buy it even though I was extremely up front with them about the car the entire time. They then referred me to a different salesperson in their auto group for a potential trade in deal who never even bothered to contact me but put me on their spam email list.
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February 2023 by Christie Nienaber
Everything about our experience at Porsche of New Orleans has been excellent! Nate and the entire team have been very helpful throughout the entire process. It has been the most positive experience I have ever had with a dealership.
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February 2023 by Christie Crabtree Nienaber
Everything about our experience at Porsche of New Orleans has been excellent! Nate and the entire team have been very helpful throughout the entire process. It has been the most positive experience I have ever had with a dealership. If you are looking for an amazing car and customer service then I highly recommend Porsche of New Orleans!
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January 2023 by Michael Weeks
Nate and Sean hooked me up. They were very patient through the ordering process, pricing , trade and delivery. An easy, smooth experience, thank you!
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January 2023 by Wendy Bowen
The whole crew at Porsche Of New Orleans was amazing. From the moment we walked into the doors each and every employee went out of their way to make sure we were taken care of. Great Job!!
