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February 2024 by Ernest ISTRE
Always a very clean and organized store! Everything is priced out there and I've been to other petcos in the area and u can never find the price of things. Ginger is always so welcoming and always very helpful. I've been in a few times and she has opened 2 registers when a line formed and worked both so she can get the line down when they are short staffed. I always know when I come in and see Ginger is there I know my experience that day will be a great one because she is very knowledgeable and I'm going to get the best price as she always checks the online price for me! Even my dog get super excited to see when she there! Would definitely recommend the Metairie store because they know their stuff and will teach u the best way to take care of your pets!
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February 2024 by Christopher Richards
The fish aren't taken care of. The saltwater fish are in very poor condition. I don't understand why some Petcos do such a terrible job at fish keeping. Why don't y'all outsource your fish keeping/cleaning? Or have a group of district fish keepers that work for Petco and go to different stores to keep the tanks clean and healthy? You would honestly sell more but you have such a bad rep for keeping fish. Something needs to change. Not everyone can keep fish.
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February 2024 by Patricia Maroney
Store was clean and easy to find items. Cashier was nice and very helpful during checkout.
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February 2024 by Lilli Bear
Couldn't find any food/ treats I usually buy. No one to assist.
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January 2024 by Sarah Davidson
I got a new Goldendoodle puppy a few months ago and have gone to the Metairie Petco’s grooming salon twice since then. Both times, they were incredibly helpful and I absolutely loved my experience. The first time, I was helped by Tierra. The second time by Jen. Those girls really know what they’re doing and I feel confident trusting them with my dog! They were very patient with all of my questions, took wonderful care of my pup, and her haircuts always looked precious! She’s a nervous little puppy, and seeing how calm and sweet they were with her was great. They gave me tips on brushing her, how to deal with matting issues, and what shampoos to use. Really taught me a lot and never made me feel like I was asking a dumb question. THANK YOU so much for such excellent customer service. I (and my dog Roux!) will definitely be back!
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January 2024 by JJ Mika
Perfect as always! Got exactly what i came in for and Ginger was absolutely Amazing!!! ?✌️?
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January 2024 by Gabrielle Cashio
Friendly and patient cashier even though they were closing
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January 2024 by Gardi Martinez
Definitely recommend their grooming services. They are friendly and highly experienced. I have also had my dogs trained here and I am very satisfied with the results.
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January 2024 by cristle ruffin
The staff is friendly the store is clean overall great
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January 2024 by Destiny & Crew
Found what I needed with help. Nice store, nice staff
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January 2024 by Lesa Thomas
Hi they had the specialty food my dog needs and cost less than vet.
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January 2024 by cameron haron
I had a disappointing encounter with a Regional Manger, Scott. I reached out to him with the hope of resolving a problem, but unfortunately, that did not happen. Instead, I found myself being charged for actions that were not completed as promised. It became evident that Regional Manger Scott was completely untrustworthy. While he may not have personally shown disrespect, his lack of empathy and the actions of his workers reflected poorly on his character. It was a frustrating and disillusioning experience that left me questioning his and the company’s integrity as a whole.
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January 2024 by carol tullier
Customer service in your store sucked, cashier was not helpful. Your floor people was not helpful.
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January 2024 by Christine Sipe
Friendly service!
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January 2024 by Daija Dunn
Really took good care of my puppy & the customer service was very polite
