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September 2023 by Laila
Shoutout to Marcus for always making my shopping there pleasant. Super patient and understanding! Vibes here are always amazing, I’m always coming back :)
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May 2023 by K Johnson0211
The employees were nice , friendly , and helpful
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March 2023 by Khánh Linh
Rude service. The two girls are so nice but that dude was absolutely horrible. Better learn how to talk to others next time dude.
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May 2022 by Daniel Garcia-Enriquez
The store was a run-of-the-mill PacSun. However, the service was super amazing! The sales representative, Barbara, was absolutely amazing. She provided top tier customer service and had some amazing recommendations. She's undoubtedly a role model team member.
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June 2021 by Dev Cass
Awful service!! The manager’s berate and belittle their employees as well as have inappropriate conversations on the sales floor. While I was checking out, the cashier had a nasty attitude and was on the phone the whole time. Would give it zero stars if I could.
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September 2020 by Maria Novoa
I went in because I really do like the clothes PacSun sells. I went into this location and I could say the staff was very rude, no one greets customers or even just says hi welcome in. I was looking around for maybe 10-15 minutes and got what I wanted I walked up to the register and the guy there I believe his name was Phoris was beyond rude. I truly believe when you work in customer service no matter what’s going on you have no right to be rude. I ended up cancelling my transaction because why give someone my money when I’m getting treated horrible.
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March 2020 by D Schnatz
Had lots of styles but most of what I chose was not available in the right size. Not much choice in small mens size.
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September 2019 by ACS_SNIPES
rudest customer service ever i went to go return some stuff and exchange it she made the process so difficult and gave me a big attitude unfortunately, i couldn't give 0 stars so i had to give 1 star
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August 2019 by Carolyn Doucette
My experience with this store was my first time. I love the sales, styles and variety of sizes. However, nothing tops the young people working in there. They were just a well put together group Tuesday night. So cheerful, happy to assist customers and just an overall great experience. My son found this store in Lakeside Mall on the internet as he looked for a particular pair of pants. We received a great deal. We will return often going forward.
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April 2019 by Glitched Jedi
Staff is always nice and helpful. Struggled to find jeans that fit for over a year. I'm to old to pull off the super skinny look but they do have a nice selection of skinny and slim fit. They helped me find several pairs. The only complaint would be something made up, to talk to the manager... She's ? ? ?. Great selection of shirt too.
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March 2019 by Racquel Hayes McKay
Great customer service
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January 2019 by Amanda Lyn
Worse place ever to shop, worse customer service and the clothing is going down hill You have lost a customer
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January 2019 by jarius leblanc
Staff is always nice and helpful. Struggled to find jeans that fit for over a year. I'm to old to pull off the super skinny look but they do have a nice selection of skinny and slim fit. They helped me find several pairs. The only complaint would be something made up, to talk to the manager... She's 🔥 🔥 🔥. Great selection of shirt too.
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November 2018 by Jennifer Cases
I was visiting from Baltimore last week and my son and I came into PacSun to shop around. There was one particular employee that had me in awe. I think I'm butchering the spelling but her name was Durean, she was very stylish and extremely sweet. I worked in retail for 17 years and she reminded me of my favorite store manager. The way she kept constant engagement with customers while still helping my son and I find EVERYTHING we needed baffled me. My son has functioning autism and can some times be a handful but she was very patient with him and even made him laugh which is very hard to do. Next time I'm in town I'll be sure to stop at Pacsun in hopes she'll be there! Wonderful young lady!! :)
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October 2018 by Iisialexandra
Kaelin and Shane were so great today! Super helpful and didn't mind looking for our correct sizes and ordering a few of our items online! Staff is also great when we shop here! :)