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June 2024 by Ahmad Saad
Best customer service the guy who works there was very kinda and helpful
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February 2024 by James Mueller
Waste of time. Store is never open. Even during the middle of the day when the lights are on and signs say open , the employees are hiding in the back with the doors locked.
The one time I did make it inside the employee tried to tell me they were out of stock on every single brand of phone except the specific T-Mobile Brand phones, which I am sure they make the most profit on.
No Samsungs, Motorolla or iPhones at a cellphone store? Scammers.
You better off skipping this place and driving down the road to the next location.
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January 2024 by Luis Molina
Stay away from this store if you plan on using a promotion from the MetroPCS website because they won't honor it , waste of my time and effort hunting a store that actually had the phone I wanted for them to try and charge me 4 times what the website said.... I believe its false advertising and maliciously misleading and what makes me say this is that its an "in store " promotion and can't be done onlineComplete fail on all levels!
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October 2023 by Wilson Hughes II
Long wait in store with not enough seats. After 45 minutes simply left the Harvey Louisiana store on Manhattan blvd. Only 2 representatives seeing customers and excessive Waite time and I left the store without being waited on. Very poor service!
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December 2022 by Sonny Seabury
They're decent. It would be nice though, if they would hire people, that were easier to understand, when a customer has to go in there for assistance.
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November 2022 by Byron Hill
Always courteous and very helpfull
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October 2022 by Sheryl Wanland
It was great! Anna was the best at helping me and getting me a discount on my bill !! She was funny and smart and had a great smile and laugh even when things were kinda taking a while - bc I forgot my passcode- she was great!! The other workers were great too and didn’t mind my son playing games on one of the phones while we fixed my account!! They handled everything !!
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October 2022 by Jamal adwan
Very helpful.
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October 2021 by Irina Nola
I am very grateful to Joaly for helping me to solve the issue with Metro PCS app on my phone - I got a new phone, and the app was not working, I went to 3 different Metro locations to try to fix the app, but nobody could figure it out. Finally Joaly at 1000 Veterans managed to fix it! This lady is super-smart! Thanks, Joaly!
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August 2021 by Renee Heffner
Yeah finally a metro store conscious of customer service, even though I wasn't spending a bunch of money in a new phone nevertheless prompt and happy service
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June 2021 by Marquita L. Simmons
Great store great prices!!!
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January 2021 by Wendy H.
I waited during the middle of the day for 25 minutes outside but the door was locked and no one was in the store, even though the lights were on.
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April 2019 by Toni Bradford
My phone service was good but they didn't update my credit card so they turned off my service. I tried to pay on phone with a check but they don't take checks so I cancelled service and went to Boost.
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April 2018 by Mark Sherrill
Customer relations help is really good
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December 2017 by Bridget Maher
Staff has no clue what they are doing.I paid bill one day early and they had a problem with that
