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September 2023 by Layla Nicole
I had a phenomenal experience with Janice!! She gave me a wonderful facial. My face was left glowing and I feel like a completely different person!! As well, Janice gave me my second ear hole piercing! She left my ears with no pain and guided me through the directions on keeping them clean with a solution bottle!! I 100% Recommend going to Janice for any cosmetics ! She has a variety of EVERYTHING you need!! I would NEVER think twice about going to Merle! ❤️?
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September 2023 by Maxwell Cerda
Rating: ★★★★★I recently had the pleasure of getting my ears pierced at Merle Norman, and I must say that it was an exceptional experience from start to finish. The staff at this establishment truly went above and beyond to ensure my comfort and satisfaction throughout the entire process.First and foremost, the cleanliness and hygiene standards at Merle Norman were impeccable. The piercing area was spotless, and all the equipment used was sterilized, giving me peace of mind about the safety of the procedure. The staff members were also diligent in following proper sanitization protocols, which further added to the overall professionalism of the establishment.The piercer who attended to me was incredibly knowledgeable and skilled. They took the time to explain the entire process, from selecting the appropriate earrings to aftercare instructions. Their expertise and attention to detail instilled a sense of confidence in me, making me feel at ease throughout the procedure.Moreover, the staff at Merle Norman displayed exceptional customer service. They were friendly, patient, and accommodating, answering all my questions and addressing any concerns I had. They made sure to create a comfortable and welcoming environment, which made the entire experience even more enjoyable.The selection of earrings at Merle Norman was impressive, offering a wide range of styles and materials to choose from. The piercer helped me select the perfect pair that suited my preferences and ensured a comfortable fit. The earrings themselves were of high quality, and I appreciated the care taken in selecting products that were both stylish and safe for my newly pierced ears.Lastly, the aftercare instructions provided by the piercer were thorough and easy to follow. They provided me with a detailed list of do's and don'ts, as well as recommended products to aid in the healing process. This level of guidance demonstrated their commitment to ensuring the longevity and health of my new piercings.Overall, my experience at Merle Norman for ear piercing was exceptional. From the knowledgeable and skilled staff to the clean and welcoming environment, every aspect of the process was handled with utmost professionalism. I highly recommend Merle Norman to anyone considering getting their ears pierced, as they truly prioritize customer satisfaction and safety.
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September 2023 by Braelynn Knight
I has a wonderful experience with Janice. she is amazing and efficient with her work. She take her time to explain every step of the process! & her facials will leave you feeling BRAND NEW!! I def recommend y’all go to her for any piercings, facials, etc. that y’all may need her services are TOP TIER!
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September 2023 by leslie marcel
I love Janice's work, she truly gives the best facials and does great piercings! I highly recommend her for all your needs
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April 2023 by Emily Brady
The quality of Merle Norman Cosmetics is unmatched. I have been using their products for years. I personally love their Brilliant C skin care line. Both of my daughters have gotten their ears pierced at the Severn location. Each time the process was very smooth. I really appreciate the patience and care the Beauty consultants offer at Merle Norman. They take the time to color match each client and offer makeup consultations.
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March 2023 by N54 BROOO
Great experience with my daughters ear piercing! Janice took her time with the placement and was gentle and caring with our fussy 4 month old. Would highly recommend all my friends and family to bring their children here for ear piercings!!
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February 2023 by Laurie Newman
Person behind the counter didn't really know a whole lot about makeup. There were used products left on a table from a previous demonstration. I had to go back to the store because my powder was broken, she didn't even check the product.Save your money and time.
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July 2020 by Derrick Mayorga
We have had the pleasure of having Janice pierce both of our daughters ears. She is extremely professional and clean. Very attentive with children. I highly recommend her for not only children but adult ear piercings as well. Her shop is always clean! Not to mention we buy all of our skin care and makeup from there as well. It’s a one stop shop!
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July 2020 by Meg H
I had an excellent experience at Merle Norman getting my daughter’s ears pierced. Janice was friendly, quick, and made sure that the area was clean and her tools were sterile. Bonus is that she can take care of all of your skin care and makeup needs in one place. Everything about my experience was great. I would absolutely recommend Merle Norman!
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July 2020 by Vanessa V
Have tried different products from Merle Norman & lovvvedd them! The owner Janice recently pierced my daughters ears and it was such a breeze. My daughter didn’t flinch at all. Janice is so nice & funny she did what she had to do to make us feel comfortable. Definitely recommend for skin care & piercings!! :)
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July 2020 by Sylvia Paniagua
Merle Norman has the best matte Foundation!! She has a ton of awesome makeup products & skin products!! Janice also pierced my daughter’s ears, very clean & professional!! Definitely recommend this place for makeup & skin products.
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July 2020 by Miriam Molina
Merle Norman is the only makeup I use. The owner Janice is wonderful and started my skin care regimen. Definitely recommend for makeup and skin care!
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July 2020 by Andrea Rojas
I have a great experience at Merle Norman every time. Not only is the product amazing and has cleared up my face tremendously, I alway get excellent customer service. Janice also pierced my daughters ears, very clean and professional.
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July 2020 by Ricky Roger
Realize the whole Covid situation but when a store is empty and the employee locks the business doors to do a childs ear piercing they should allow both parents to be allowed inside not only one.
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July 2020 by Candis Netter
My son had his ears pierced today. Our experience was wonderful. Clean. Professional. Excellent customer service. I definitely recommend.
