Came in for a scratch on my Tesla. Staff were friendly and very accommodating. They did an exceptional job fixing my car. If I ever need body work on my Tesla again will definitely be back. Great job!
August 2024
They lack communication, and they tried to charge me $700 + labor to fix my taillight when it was covered under warranty. Thankfully my service advisor told me it was free after I went to the dealership.
May 2024
Ms. Katie Jackson is my new Service Advisor, subsequent to Mr. Hutton's departure. She is in a class by herself. She's very attentive to the customer's needs. Ms Jackson also; possesses impeccable public relations-skills; a rarity these days. Keep up the good work, K. J...
About Mercedes Benz of New Orleans Collision Center
At Mercedes Benz of New Orleans Collision Center, we will provide you with a computerized estimate or work with your own insurance estimate to restore your Mercedes-Benz. From the smallest shopping cart ding to a major auto collision claim, our team at Mercedes-Benz of New Orleans is committed to work closely with your insurance company to see that you are provided with nothing short of the highest quality repair. We are the ONLY Mercedes-Certified Collision Center in Louisiana. Our services include free computerized estimates, expert collision repairs utilizing factory Mercedes-Benz OEM parts, expert color matching and paint finishing, computerized unibody frame alignment, towing services, rental car services, and more.