-
April 2024 by Jared Alcina
Beth helped me tremendously get ready for my son's spring wedding. She is very knowledgeable. She helped me pick out a linen suit with shirt and shoes to match. Thank you so much Beth.
-
February 2024 by Theresa Zaunbrecher
Exceptional service—Kiley Hyman was a phenomenal help. My fiancé and I came in for a last minute suit, and were able to get a suit, fresh pairs of pants and gorgeous shirts that he so needed. Great selection and even better experience. Thanks Kiley :)
-
January 2024 by Papa J
They had one suit of my size and desired color but didn't quite fit. The store is small and not impressive for what I have heard about Joseph A. Bank.
-
June 2023 by Bob Russo
This is a wonderful mens clothing shop. In addition they have excellent sales staff who are true professionals. Experienced as well as so helpful without being "clingy". They have a wide variety of clothing at reasonable prices. It's rare to have this kind of quality clothing store that is also affordable. Why would anyone shop at a department store when there's a Jos A Banks?
-
May 2023 by Terrell B.
DO NOT SHOP HERE!! I originally shopped with the Jos A Bank in South Park area of Charlotte. I expected so much better service. I went in there to get a custom tuxedo made for my wedding. I was promised it would be available by a certain date so I can pick it up and travel out of state for my wedding. Upon the day of pickup the tuxedo did not arrive and come to find out, it hadn't even been made yet. Nobody communicated a thing the entire time. Piss poor customer service. I was then told they would fedex me a completely different tux to the place I was getting married, which they did end up doing. I ended up having to get married(the most important day of my life) in a tux that was rented and didn't fit to my specifications. I was very much stressed & felt my big day just didn't matter to them at all. It was overall a very disappointing and defeated feeling. They ended up giving me like $50 off my custom tux I paid for, which I ended up getting weeks after my wedding. It wasn't much use then. Fast forward 18 months, I decided to give them a chance to redeem themselves. This time, it's my oldest sons prom. I figured we would just rent a tux and it was no way they would screw this up. We picked everything out with an older black guy who wears glasses and sounds like he is from the UK(whom wasn't much helpful at all the entire time), but thats who they gave us to work with so thats who we worked with. This guy's customer service skills were very poor to say the least and he was very much out of touch with how kids want to dress for them prom. He wanted so badly to put my son is some big wide leg suit thats ugly as hell. I showed him an exact picture of my son in a tuxedo and told him this is the exact look he is going for. Also in the picture my son is wearing a tux from jos a bank, from my previous wedding. So I'm not sure what the disconnect was with this guy. So finally he understood the look and ordered the rented tux. We came back in days later to pick it up and OF COURSE its a wide leg big ass suit and there was nothing they could do to give him the look he wanted. They wasted our time completely and I asked for a refund. I ended up having to go to Express to just buy a suit which fit him perfectly and was the right fit but I spent 3 times as much of course. The manager got involved but he wasn't much help at all. This location is literally the worst Jos A Bank's I have ever done business with and I HIGHLY RECOMMEND YOU STAY THE HELL AWAY FROM THIS PLACE. "DO NOT" trust them with any important day of your life because they 1000% will screw it up and all you will end up getting is some punk ass apology and a few dollars back. The entire staff there is complete with out of touch morons who don't have a clue what the hell their doing. I honestly can't believe they actually earn income doing this for a living. As someone in sales who works with people daily I know all about giving an iconic experience and the Jos A Banks in South Park literally provides an experience from HELL. BUYER BEWARE!!!!!!!!!
-
February 2023 by Jeff Powell
I cannot say enough great things about Larry! From the minute we walked in, through fitting and finally pick up, he was attentive, patient, and professional. Outstanding knowledge of trends and fabrics, I would highly recommend Larry and Jos A Bank in Metairie! Thanks!
-
December 2022 by Cheryl
Great quality clothing with classic styling. Prices are not as good as before, even during a sale -- but what else is new?
-
November 2022 by Katharine J. Rose
Very helpful staff. Beth pointed me to just what I needed and also explained online options. She also offered to call me when more stock arrived. Great customer service.
-
October 2022 by Damon Bernard
Great service, knowledgeable salesperson, great bargains
-
October 2022 by Derick Lopez
After first trying men's warehouse I decided to go here to buy my first suit. Right away Hampton greeted me and in minutes was taking my measurements. He was very helpful throughout the process and I am very satisfied with my purchase!
-
June 2022 by Emma
TERRIBLE AND DISCRIMINATORYWe called to make sure they would accommodate a woman who prefers the way men's suites fit. After initially saying they would assist, he forgot to hang up the phone before speaking to the other staff and saying, "I can't believe this woman just called. She's got a daughter who wants to be a man!" (He said more, but I will leave it at that.)Not only is that a lie, but he spoke about us WHILE WE WERE STILL ON THE PHONE. I don't care about his personal beliefs - he is entitled to them, but he represents the brand he works for while in the store and I will NEVER shop here or at another Jos. A. Bank again. I did also reach out to Corporate to hopefully remind this store to HANG UP THE PHONE BEFORE TALKING BADLY ABOUT A POSSIBLE CUSTOMER.
-
June 2022 by Ken Juno
Great selection and excellent service...
-
April 2022 by RL S.
Haven't been a while. My go to for suits, casual slacks. Don't even know if William is still there (Metarie). Like walking into "CHEERS". Prices good, sales are pretty good.
-
April 2022 by Paul Young
Get your formal attire here! Peter was amazingly helpful, the suit is great and reasonably priced, and Jos A. Bank has earned a customer for life.
-
February 2022 by Byron McGinn
Have been a regular customer for some time. Excellent for all men's apparel! Also bought a suit recently and was very pleased with price and service.
