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January 2024 by Mary Camet
I found exactly what I needed.I USE TO BE ON MAILING LIST. I WOULD LOVE TO BE LISTED AGAIN.
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July 2023 by Mary Hoffmann
Very poor mgmt only one person at the fabric table to cut. Waited 25 minutes to get fabric cut!!
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May 2023 by Dee Luquette-Famularo (Scrappersaurus Dee)
Went inside yesterday, and was amazed at how HUGE it is!! Everything is very clean, well-organized, and the employees are very friendly.Today, I chose Curbside Pickup for an order I placed late last night. It took about 5 minutes to let them know I was there and for them to bring out my order. Again, very friendly staff member.Definitely looking forward to returning to shop more!
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May 2023 by Ellen Briley
Very disappointed in the service I received here. I was told I would be able to return fabric with a receipt. Due to someone ringing up the fabrics wrong originally they would not let me return. I was told “sorry there’s nothing we can do” when it was their mistake in the first place. There was no manager present on site. I do not recommend buying fabrics here unless you are positive you won’t need to return them.
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February 2023 by Michael Dean
Good service but did not have what I was looking for
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February 2023 by Gordon Black
The wonderful team at this location had my online order ready in less than 1 hour, before the store was even open!! I’ve always seen employees smiling and been treated with courtesy here, plus they have an excellent selection of fabrics and craft supplies. A life saver for last minute costume-making! Thanks y’all!
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February 2023 by Nancy Crayne
Nice store. Friendly staff. Selection of fabrics seemed smaller than most locations.
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February 2023 by Melissa Milligan
I love going here for my crafting needs. The staff is always very friendly and efficient.
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January 2023 by Julie M.
Great service . Nice store. Great customer service .everything was there we needed store was clean also .
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January 2023 by Shannon Brown
Very clean and very nice. The problem was the staff. The lady working the cutting counter on 12/11 was very rude and you could tell she was in a very bad mood. The manger was also very aggressive. The entire team except the very nice lady that checked me out was unpleasant.
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January 2023 by Jose Zelaya
The staff are friendly and knowledgeable. The displays look wonderful and supplies are plentiful.
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October 2022 by Lynn Mercadel
The employee behind the fabric counter was extremely rude.she didn't offer to help, tried to get me out of the way as soon as I walked up.tried to ask a question, was snapped at as soon as I began to speak.she was a short heavy set Caucasian female. I and my son left without getting what we came for.i used to buy performance material all the time at the old location. I will not return to Veterans location again .terrible person.
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September 2022 by Sherry B.
I ordered a plus size dress form online from JoAnn's. After 10 days and it was still processing; I called to find out what was going on. First, the auto chat told me I couldn't cancel the order. I just had to wait and then talking to a real person, I was told that the item didn't exist in their system. Why are they selling something that doesn't exist? Why didn't they let me know? I had another order that their system somehow picked up an old address to ship it to. Keep in mind, I make period costumes and I order from them all the time. Never had a problem with addresses until now. No one could change the address even though the order hasn't processed yet. Their auto chat said I had to go to Arizona and pick it up. I'm in Mississippi. The person I talked to finally gave me a solution. I worked for JoAnn's for 10 years and it's been about six years since I retired. I'm so disappointed to see JoAnn's become so anti customer. Fortunately, the people in the stores are great. I don't recommend online shopping with JoAnn's.
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August 2022 by Smart Vikky
Great customer service +(8)(O)(5)(4)(1)(0)(5)(0)(4)(0) NO NONSENSE and GREAT ASSISTANCE!!!
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July 2022 by Layla Barr
This Metarie store is completely awesome! I've never seen so much fabric in my life! And most of it on sale, like 40% - 75% off sale. Even the clearance fabric and remnants were on sale! Plus the coupons I had. I'm in love!! I was in there for like 3 hours today, just checking it all out. And this is what I bought ⤵️
