“I ordered a phone through the Verizon app and picked it up at the store the same day. It was a seamless process. I even received a text for 25% off accessories for it. Meredith was very attentive and professional. Best experience with a Verizon store in the area. Thank you!”
“I had an excellent experience getting my iPhone's cracked screen protector replaced at the T-Mobile store today. The employees were incredibly friendly and helpful from the moment I walked in. Despite it being a busy time, I didn't have to wait long at all before someone assisted me.
The sales associate who helped me was knowledgeable about the protection plan I have that covers free screen protector replacements. She quickly looked up my account, confirmed I was eligible, and got the replacement process started right away.
Within just a few minutes, she had taken my phone, carefully removed the old shattered protector, cleaned the screen, and expertly applied a brand new tempered glass protector. She was very diligent to ensure it went on perfectly with no bubbles or misalignment.
From start to finish, I was in and out of the store within 15 minutes tops. The service was fast, efficient, and hassle-free thanks to the great team at T-Mobile. It's awesome to have this screen protection benefit included with my device insurance plan.”
“Personally my experience I have nothing bad to say. I visited 2 times. Both times was quick, excellent CS. In and out with minimal wait time. First visit Mike was extremely helpful. Second time I didn't get the girls name, but was polite and professional.”
“Tinnel was awesome. She helped me set up my phone, get all my apps, messages and contacts transfered.
Really took the time to make sure my phone was just like I needed it. Two ??!”