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September 2024 by Donald Albrets
They refuse to answer their phone
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August 2024 by Matt Bauer
Don't think because you made a reservation and got a confirmation number that you'll get a car. The cars are either not clean so they can't rent them or they don't have any available. Absolute waste of time. Do not do business here, you will regret it. Just look at all the other one star reviews. I should've listened to them, just like you should.
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August 2024 by Fmx
Rent out vehicles they don't have. Horrible customer service. Don't answer phone
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July 2024 by Kim Duvalle
Van we rented was damaged and not even cleaned/vacuumed out when we got it. They the lady at desk tried to say we damaged it when they even had pictures of the damages at time of getting it. She was rude. The place is filthy the cars are filthy. Not getting business from me again
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June 2024 by david rittinger
Great customer service very knowledgeable
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May 2024 by Emilee Chubb
Do NOT rent a vehicle here or use them through your insurance. This place is an absolute scam. They are claiming I caused damage to the vehicle, but there is no damage at all. The associate said there is a crack on the headlight, but there is a symmetrical line on each headlight indicating it’s how they designed the car. They insisted that I caused this “crack” even though it is not visible in the before and after photos at all.
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May 2024 by hendri Brown
I received excellent customer service and consideration at this location! The manager is very professional and accommodating! Keep up great work
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April 2024 by Jon Castro
So, I booked a Tesla a few days before I needed it, thinking it was going to be smooth sailing. I was actually pretty excited about it. But when I showed up to pick it up, they hit me with the news that there wasn't one available. Yep, no Tesla for me even though it was all confirmed and everything.Honestly, it's pretty annoying. Why list it online if it's not really there? It just doesn't make sense and it totally messed up my plans. This was my first time trying to rent from them, and it turned out to be a letdown. I was really looking forward to this and it’s just frustrating how it all turned out. Probably won't be going back there.
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April 2024 by Roshone Andrews
Trash.
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March 2024 by Imai Imai
We showed up to pick up our car.She had it there in plain sight.She refused give it to us.She said it was not available for our contract agreement terms.She said we could only rent it for 48 hours or more and at a much higher rate.Our plane leaves the state the following day so that was not possible.We were stuck and had to take an Uber back to our hotel without the use of a car for last day of our vacation as planned.
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March 2024 by Jon Snu
So, I booked a Tesla a few days before I needed it, thinking it was going to be smooth sailing. I was actually pretty excited about it. But when I showed up to pick it up, they hit me with the news that there wasn't one available. Yep, no Tesla for me even though it was all confirmed and everything.Honestly, it's pretty annoying. Why list it online if it's not really there? It just doesn't make sense and it totally messed up my plans. This was my first time trying to rent from them, and it turned out to be a letdown. I was really looking forward to this and it’s just frustrating how it all turned out. Probably won't be going back there.
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March 2024 by Yayah Squad
Just would like to give a big shout out to (Kevin) & the crew over there on veterans Memorial Blvd for another great experience with yall quality and friendly service there very big on accommodating there customers with great service.and the job done ? thanks guys ?? ?
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February 2024 by Joshua A Chapman Sr
My favorite thing to do several times a day this is the best tool ever.
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October 2023 by Rick Katz
Hertz tried to fill my reservation with a vehicle with heavy smoke in it. The agent admitted that they knew about this (he said he was trying to recover a cleaning fee from a prior renter) but that they had no other vehicle to offer me which met my needs.
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October 2023 by Vincent Morton
The new move to EVs is bad for the company. NO has one charging station, their EVs are in poor working condition and they lie about inventory--despite pre-booking and pre-paying. Someone please contact me to make this right.
