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August 2023 by lindsay higgins
Trying to buy sunglasses that are all the same price but couldn’t sell me the ones I had due to the inventory tag not on it?
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August 2022 by melaninlioness kish
I will never patronize a place that acknowledges one group of individuals and not another. I walked into this place and was never acknowledged me. This is fine because folks lack professionalism and manners. The two associates weren't welcoming at all. Not a hello or hi we have such and such special. Another lady came in an was immediately greeted with warm welcoming. She was told that everything I the store was under$35.00. I immediately walked out. Do better.
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August 2022 by Kathy Guidry
Cute clothes
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January 2022 by Claudia Bottini
(Translated by Google) Everything they have is cute and there are original things.Good promotion. The second purchase is $ 8(Original)Todo lo que tienen es lindo y hay cosas originales.Buena promoción. La segunda compra es $8
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June 2019 by Patricia R.
This little shop in Lakeside Mall has adorable clothes, accessories, and fun knick knacks. If you're looking for a little gift for a bride to be, something for that fantastic hostess, your bestie just to let them know they're your bestie, or your sweet teenaged daughter, this is a great spot to find something fun and unique. The clothes are geared toward a young crowd, as they're hip and trendy, and the accessories are good for all. They seem to always be running a great special, and returns are easy peasy too. I've always been impressed with the staff here too. I'll be back.
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August 2018 by Blaire Gentry
The ladies working the night I went in were so sweet! Even though I came in like 5 minutes before closing, they let me stay until after close and shop! I had explained that I was baby free for about an hour and was trying to get to as many of the stores as I could! I will not forget the kindness! Thank you!
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July 2017 by Helen T.
I'm only giving this store 2 stars because of one helpful associate. However, there was another associate whose customer service was very low quality. I bought a swimsuit top and was not notified of the return policy for swimsuits/intimates verbally nor visually via a sign. Half an hour later, while still in the mall, I found that online on the Francesca's website, the swimsuit top was only $10 but I had bought it in store for $25. I went back to the store and asked to return it and then she finally told me the return policy. I asked for a price match and she said the website and the store were separate entities, besides returning items bought online. This doesn't make sense because the website is literally listed on the receipt. I'm never coming here again.
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May 2017 by Morgan F.
This Francesca's is clutch when trying to find some quick gifts or a cute top. I feel like they've recently renovated this location since the last time I was here (during Christmas) or maybe they bring in more displays to show off more goods that time of year. The flow was much better and the store looked sleeker. What prompted me to review this location is Wade. This fantastic ball of sunshine was greeting folks near the door and struck up a conversation with me about my current hair color before even asking me about what I was shopping for. I did tell him I was searching for something red, which he was totally honest about what they had in stock and didn't try to sell me on anything outside of what I was looking for that day. Right now their rockin' some wonderful summer-y clothes, as well as some 'merica digs that might be perfect for a Memorial Day BBQ. I do think that Francesca's does a great job training their folks, and Wade is a wonderful example of that! 'Til next time!
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January 2017 by Marielle S.
This is pretty much the perfect gift shop for the "girly girl" in your life. Not only does this shop have adorable clothing, but they have gifts that are perfect for a new bride (they have a cat themed glass that says "I'm getting Meowied"), anyone graduating, or pretty much anyone who likes wine. Their "I don't give a sip" glasses are pretty cute. I love the dainty jewelry they have here and I can never come here without buying at least one bracelet. On my last trip in, I got myself a necklace, a bracelet and a cute top because they happened to be having an end of season sale. The better sale items are always on the back wall and the ladies working are always helpful in finding whatever you may be looking for. While this store isn't quite as big as the one at Oakwood, it's packed with a lot of good stuff.