-
March 2024 by Jean Bonin
Extra Space Storage is amazing. Easy hours of access and customer service is amazing. Rochelle is so helpful and friendly! Facility is clean and well lit.
-
March 2024 by Daria Morris
Ms. Rochelle was awesome! Great customer service!
-
March 2024 by Lisa Stelly
Rochelle is very helpful and friendly. Place is clean and have never had any problems
-
March 2024 by Yeah_ Aun
Rochelle is great known her since I started using the storage last year April. She’s very accommodating, polite and overall has made this experience much better.
-
March 2024 by Cory James
I had a great experience with Extra Storage Space the employees there are awesome!!!
-
March 2024 by Poonie Thibodaux
The Mgr. Ms. Owen's is very pleasant to meet and work with. Very clean place and will do business with them again. Wanted to give 10 stars but I can only do 5 on here. THANK YOU !
-
December 2023 by Brandy Romig
Everything about my experience was great! The location is super convenient and very safe. Thank you Rochelle for your kindness and support. Extra Space Storage is very blessed to have you on their team!
-
December 2023 by Johannah White
I chose Extra Space Storage for my items that didn't fit in the garage. I rented there for 5 months total. The space was fine, the procedures ok. Customer service is a bit brusque, but what caused me to end it was the unannounced 43.9% increase. For the record, I had no other complaints. It is written in the lease agreement that increases are expected and allowed. I felt I was not receiving any extra benefit (more space, better lighting or climate control, more access hours, etc) given the increase. My thought is that if such a substantial increase in rent is needed, then the company may have issues that I do not wish to contend with as a customer. It's a free country, ESS can run it as it sees fit. For my part, I would advise steering clear.
-
December 2023 by Monique Schexnayder
The website was very helpful in deciding what size unit I would need. The location is great for me. The person I spoke with was extremely helpful and knowledgeable. I would definitely recommend this company.
-
December 2023 by Shannon O'Connor
After 2 years, I wanted to upgrade to a larger unit. Ms Rochelle made the process so simple. She is always so kind and helpful.
-
December 2023 by Olivia Normand
This storage unit company has been so amazing! Each employee has gone above & beyond to help me with everything I have needed to transition my things into my unit. I highly recommend Extra Space Storage on Airline!!
-
November 2023 by Nye Cobb
Rochelle have an amazing personality thank you for your service !!
-
November 2023 by Carolyn Arthurs
Just rented multiple climate controlled units in the facility. It’s clean, easy to access and secure. My only wish was that the gate access was open later. As an event planner, I often need to unload items late at night and I prefer not to leave things in my vehicle until morning. Other than that so far so good.
-
October 2023 by Shannon Bailey
Rochelle at Airline is awesome and very knowledgeable with her facility. She made things so much easier with my untimely moving situation.I will definitely spread the word to all in regards to storing at Extra Space. Thanks
-
October 2023 by J Tidyman
Super courteous and helpful. Spaces are clean and well-kept. Rochelle is a true professional in customer service.
