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July 2023 by Lorena C.
I've used Drop and Go for two years. In those two years we have had two incidents--one accidental and one willfully neglectful. They only take cash and have free parking lot. Ordinarily the wife is more pleasant than the husband. The laundry mat is not that clean so I never stay. Once we lost a pin off of an outfit that could've been removed. My problem was the husband's blatant lie that the detached pin was not in any washer or dryer, because it DEFINITELY came off in there. Now last week, we took the wash. Got it back with red dye on everything. Dude you literally had ONE job. Smh. Never again.
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March 2023 by Edward Williams
Dryers that Work!
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March 2023 by Angela
Fast and easy
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March 2023 by Sheena Ancar
Owners are VERY rude… especially the dad! Don’t think he have an understanding that this is a business and I can patronage someone else with attitudes and old washing equipment like the one that is here…. Gonna ask me can I read? When the washers are old and did not start! I mean are you serious… definitely read him his rights! Sick of privilege business owners with no kind of compassion for their customers! BEWARE CHOOSE SOMEWHERE ELSE‼️‼️‼️
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March 2022 by Jeff Bourgeois
Brought in big blankets and comforters to be cleaned, too big for our machine. Expected the price to be what it was, but they handed them back fresh and clean, and in sanitary bags. Pretty good.
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March 2022 by Daniel Anderson Jr
Very rude unprofessional. I dropped off clothes for a friend and my own clothes. And I wasn't allowed to pick up my friends clothes even though I had his ID, phone number and cash. I even asked her to call the number on the receipt and she wouldn't. I told her my friend is working 18 hour days and can't leave work to get his clothes and she said "I don't care."
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March 2022 by Shane Bourgeois
Hard to get change
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March 2021 by TIEACIE PENN
Nice??
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March 2020 by DPQ
It is safe and friendly atmosphere...
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March 2020 by Tommy Harcourt
I used their drop off service for the first time yesterday and I was very pleased. My clothes came back in a timely manner, smelling fresh and clean, no wrinkles and folded neatly. I’ll be using their services again and I’d recommend them to others as well.
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July 2017 by Cynthia C.
Worst customer service I have ever received at any business. I brought a comforter to be washed only because my machine was too small. There were no stains on it. When I opened it up after they had washed it, it had a large rust-colored stain and splatters on it. When I brought it back and showed the owner, he called me a liar and insinuated it was blood from my "bodily fluids." After much back and forth he agreed to rewash. When I came to get it back, they tried to charge me! When I refused, I was screamed at and told never to return. They don't have to worry about my ever using their services again. Horrible job on the wash and worse job on the treatment of a customer.
