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June 2024 by Malcolm Jasmin
Found what was needed on my own ,staff was inattentive at best.
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June 2024 by Diversified Energy
Experience at Best Buy was fine as always. But I specifically went to Geek Squad concerning my laptop. Wasn’t busy, middle of a Wednesday. Jessie greeted me with a smile. I explained what I was trying to accomplish. He gave me a couple simple instructions that I could follow myself if I had the time to do them to get the same result. He took a moment to show me. Saved me some good money.
Obviously the idea is for employees to help company earn money but the simple offers of help and patience goes a long distance for gaining a repeat customer that pays 10 fold.
Jessie was a professional class act.
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June 2024 by Yogi Me
They helped my mother erase a hard drive did it for free very friendly customer service the man provided great customer service
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June 2024 by Trebor Nosnews
Came here. I got a quick response from personnel. He was very knowledgeable and even recommended his own personal choice with confidence in the items he had purchased.
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June 2024 by Stanley “Ronin” Malbrough
I went in, and of course, they greet you and ask if they can help. Cool. I ask if they have any S pens in stock... Bro pulls out the device and just checks what looks like the website and just checks that and says, "No." I go STRAIGHT to the Samsung display RIGHT IN THE FRONT and there's 3 s pens RIGHT THERE. Just stop trying to help people if you have no idea what to look for bruh. I didn't even buy it. Why would I support that type of mess. Customer service is dead
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June 2024 by Tish Tishtee
Great customer service.
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June 2024 by kdubfromtheboot
The people here are very helpful, and there was a decent selection of tech. (In regards to HDD cloning hardware etc)
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June 2024 by David vanSchalkwijk
We bought a house with a really tight space in the laundry room that we thought it would be impossible to fit a normal size washer and dryer, and that we'd have to get the apartment-sized stackable units. The guy Nick in the appliances section took all our measurements and pictures and worked with the manufacturing reps to figure out some full sized front loaders that would fit in there, as well as what accessory kits we'd need to modify the machines to make them fit. So we were able to get in some normal washing machines and have them fit without having to do a bunch of work to the laundry room. Great customer service.
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June 2024 by Amy Goodlett
Employees always friendly and knowledgeable. Prices are competitive and stock is always kept up. Young man Jonathan that loaded our tv was amazing and VERY THOROUGH
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June 2024 by Cecilia nevarez
MY EXPERANCE IN THE AT FIRST WAS CRAZY BUT IN THE END EVERYTHING WAS GREAT
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June 2024 by Redo City
Great deal on an open box 8k 85" TV. Very helpful.
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June 2024 by I Linda
Great ?
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June 2024 by Sal guaraggi
But high as giraffe nuts
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May 2024 by Daze Syd
Was able to get my laptop fairly quickly through pickup. Website itself I put in ‘touch-screen’ and now I have a laptop that is not touch-screen.
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May 2024 by Victor Williams
A good sale person Is knowledgeable , informative And not pushy. I had the greatest experience with my sales person 2 thumbs up And give that.
Man a cigar.