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September 2021
So the call in service PROMPTS are horrible YOU CAN NEVER GET THE RIGHT DEPARTMENT!! WHEN YOU DO SPEAK SOME ONE ALL THEY DO IS APOLOGIZE NEVER,NEVER RESOLVING ANYTHING !! WHO'S RUNNING THIS COMPANY?
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June 2021
Worst customer service I have ever experienced..! They give themselves a 4.5 review but Google is less than a single star.No support for hearing impaired..!Can't get old service disconnected and new address connected.Website is convoluted and antiquated..!You won't get paid last bill till I receive customer service..!
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September 2019
Only have 1 star cause I had to. Wanted to say how HORRIBLE At&T"s communication and customer service is. After 4 attempts direct tv and internet service still not installed. Most frustrating part is I'm not sure why.
