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October 2024 by Elise R
They are the best ! My windshield looks incredible and it took less than 1.5 hours for it to be replaced. Everyone was so nice and helpful ! I would absolutely recommend them !
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September 2024 by Kimberly Holland
My back windshield (Honda CRV) spontaneously collapsed when I closed my driver door on the way to buy hurricane prep goods for Francine. Called Accurate Auto and they could fit me in immediately and had the part. Great service from front of house and the window was replaced in under 2 hours.
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July 2024 by Lindsay Allday
These folks were great to work with. Donny was awesome and did a superior job on my windshield. Will use this company for all my auto glass repairs!
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June 2024 by Bridget Ritter
10/10 recommend this place!!! the lady i spoke to was so very helpful and friendly. i called that same morning and she fit me in right away and they fixed my window at lightning speed. im so thankful for them and all of their help! if you need your windows replaced or repaired, come to this shop!
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November 2023 by Michael Barlow
Great timely service
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November 2023 by Jeff Melancon
Awesome company... highly recommended!!
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November 2023 by Ed Reeder
Great service and attention to details.
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November 2023 by Joseph Bodenmiller
Great service and great result
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November 2023 by Matthew Gordon
Used them multiple times and just used again for a commercial vehicle. Fast and efficient, the installer was nice and knew exactly what to do.
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November 2022 by Mike LeRoy
Came to my house and replaced my CRV's windshield. Nice work, took about an hour. And the price was about $200 less than Safelite. So found me a new glass company.
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July 2022 by Will Hemmings
The price was way better than Safelite and the service was fast and, near as I can tell so far, efficient. But I had to ASK about the use of a car wash....and remind them to put my brake tag back on.
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January 2022 by Thomas Douglass
Very fast replacement auto glass at a reasonable price at their office. Have used them three times (unfortunately for me) and each time was as good an experience as can be expected when you are getting broken auto glass replaced. They vacuumed all the old glass out.
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January 2022 by LISA PELA
I was given the name of this company by my insurance simians for a windshield. I had the windshield put in in December and since then my car has a horrible leak. After several complaints I finally took it to the dodge dealership and had them look. Come to find out they left something undone on my vehicle which caused the leak. I was told by the lady there that it was impossible for them to have done that. No apology no offer to get my carpet dried out. If I could give them less than 1 star I would. Beware and check your cowl panel and windshield before you get molded carpet too
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January 2022 by Julia Wu
Honestly, if I could give this company less than 1 star I would. I found this Accurate Auto Glass through my insurance company because I thought that I would give a local glass company a try instead of using Safelite again.BIG MISTAKE!Thursday, 6/10/2021, the claim was put in. Friday, 6/11/2021 was when someone had contacted me and told me that the glass had to be special ordered. Tuesday afternoon was my appointment. Ok, I had no issues with that.It was about 4:30PM on Tuesday, 6/15/21, when I called their office when I noticed that no one from Accurate Auto Glass had contacted me or showed up. It seemed like they weren't even aware that I was not even contacted or on schedule. Long story short, they were supposed to come the next day, Wednesday, least that was what was supposed to happen.To avoid a repeat situation again, I gave them a call on Wednesday, 6/16/21, morning around 11:15am. To my surprise again, I was told that the technician assigned to me was sick and I would have to be rescheduled to Thursday. At that point, I told them that if they were unable to do the job just let me know so I can find another shop. The woman on the phone reassured me it won't happen again.Today is Thursday, 6/17/21...and you can already guess what happened again.. Apparently, my windshield that they special ordered that came in on Tuesday, was damaged. I was told that they will have to reorder a new glass and I will have to reschedule. If only words could express how I felt about this company at that moment. I declined to reschedule for obvious reasons.After waiting one week for nothing, I wasted another couple of hours with my insurance company to fix this issue that should have never happened. I felt like the staff there were really unprofessional and unreliable. I felt extremely mistreated and forgotten after giving them so many chances to make it right. I understand that there are supply and labor shortages right now, but this did not fit this situation.It has been over a week, you can pretty much imagine how crazy it looks with this hot New Orleans Summer weather.This company obviously does not care about their customers. It could have been that this was just a series of bad luck and coincidences, but I honestly think that they "forgot bout me" and tried to cover up their mistake. I would have had no problem if they just were honest with me about being unable to do the job. It has been a week of waiting for someone to come instead of doing the actual work. This truly has been a huge nightmare!I will never use or recommend anyone to use this company to spare others the same headache I went through. I was actually quite surprised and really disappointed since I saw so many positive reviews online.
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January 2022 by Anne Dominguez
Windshield Replacement with an appt. Excellent customer service! Owner and Office Manager are personable and want to resolve any issues; work with your insurance Waiting area for customers and parking available.