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November 2023 by John Koetsier
The people working here have no personality. Didn’t say hello to us until we went to check out. Asked the girl working. For some help. Was ignored. Maybe it was the ear buds she was wearing.
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November 2023 by D Allen
Overpriced and lazy staff. 5.11 can do better at hiring.
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October 2023 by Jorge Toro
Have been here a few times. The reason for the poor rating is that now it's corporate owned, and with that, things have changed. First and yes, most important for me is the military discount. Since it became corporate owned, they took away the discount that was provided. You would think a company that pushes products for the first responders would care and treat that group well. Especially for a company that sells a regular pair of shorts for $100. So yes, I do appreciate it when I can get a small discount.Second, the new group of workers that came with new ownership are not friendly at all. In the past I would walk in and be greeted by every worke, and now they don't even bother to come out from the back until you go looking for them.
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August 2023 by mario nunez
Customer service was the worst. Short African American male had attitude because I interrupted his break.
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December 2022 by Brent Valburg
Talked to a man on the phone has asking thay had black rifle coffee he said yes come get some and I'll get you a mug didint have either
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December 2022 by Anthony Aun
Went to the store at 2:30 pm in the afternoon during the middle of a normal business week to be greeted by locked doors and no one inside.
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December 2022 by Curtis Cunningham
09APR22 ~ Two things: 1) Poor quality & 2) Lack of sizes. Most of what I saw in the store today was façade, lacking in substance. Their items are more for people looking for the 'Cool factor', not durable, functional, tactical gear. The waist clasps were flimsy. The 'snap clasp' will come apart at nothing and the supporting button clasp is very cheaply made with a small, cheap button barely held on to the trousers with minimum stitching. The first time you stress these trousers you will be standing there with your trousers open. They do not have or offer odd inseam sizes. A 34" inseam is too a smidgen too short and the 36" inseam will drag the floor. The sales guy nonchalantly said he had never seen odd size inseam items. Maybe he is just very ignorant of men's wear or he is dishonest. They do not carry the well made, durable, 5-11's like the older ones I own and now need to replace due to over a decade of wear. If this is an example of what 5-11 has become they no longer support the tactical community. I will not be going back there...
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December 2022 by shane thorpe
This store was just recently taken over by 5.11 Corporate from Karl Malone. It is now a company owned store and not ran by a third party. Give them a chance to see if their service increases and to show more consistency in their business practices. Most of the 5.11 locations I've visited deliver good service, but like most retail there are some that do not. Let's give them another chance.
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December 2022 by Vitalijs Kurjanovics
Vast variety of merchandise available on the spot .Absolutely fantastic customer service by Store Manager.All prices MSRP.POTM (patch of the month) included free with the purchase, not sure if there is a minimum spend requirement.NOLA unique patch is sold here. (store exclusive).Going back again tomorrow. )))
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December 2022 by Bill Haywood
Super friendly, knowledgeable, and helpful. Great products to wear so far. I'm glad I finally walked into a 5.11.
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December 2021 by Tyler Moore
Awesome experience. All the sales guys are extremely knowledgeable and they have an awesome stock of different tactical wear. I love their rip stop pants and I can't wait to go back and buy more!
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December 2021 by Anandi Premlall
We walked in wearing more 5.11 gear than the shop associates and were watched like criminalsIt was disappointing that we were told that we couldn't return online purchases in the shop. We wanted to exchange a pair of tactical pants because they were too big, but they said that they couldn't.
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December 2021 by Amanda Klein
Great selection of reliable gear for both men and women for life and work. Staff goes above and beyond to help find what you need
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December 2021 by Scott Watkins
Drove quite a ways. Because it said open at 11 on Sundays on website. Got there. And had sign closed on Sundays. Pretty disheartening
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December 2021 by Raising Freedom
I do not do many reviews. Was in the store, looking around for some new gear. It looked like three employees standing around and chatting. After 30 minutes, I expected someone to ask if I needed any help or provide customer service. I guess I saved some money today.
