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August 2024 by Allen
Had to wait a little bit for a part to come in not their fault. But once the part came in, everything was great, they did a great job getting the car back to me in a quick fashion. Thanks for them service
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July 2024 by Sean Herlihy
Roy and his team are phenomenal. Friendly, professional, and knowledgeable with quality, affordable services. Highly recommended!
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July 2024 by Mary Matthews
Great service, everyone was courteous, knowledgeable, and professional.
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April 2024 by jamie heyl
Very responsive, very quick service once we decided to move forward with the repairs. Georgie and Kat were very helpful throughout the process, even when having to deal with insurance adjusters. We are very happy with our choice to use Roy’s!
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March 2024 by Charles Tetlow
Real Good Auto Repair Shop!
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January 2024 by Arthur Lindsey
Very Disappointing Experience at Roy's AutoI recently had a regrettable experience at Roy's Auto that I feel compelled to share. I initially brought my car in for a few repairs, but the outcome was far from satisfactory. The repair process took an unnecessarily long month, causing significant inconvenience in my daily life. The lack of communication about the delays only added to the frustration.Upon picking up my vehicle, I noticed that the defroster, which had been in perfect working order, was suddenly malfunctioning. Additionally, the heater, which was working fine before, ceased to function after the repair. It's disheartening to encounter new issues.To make matters worse, when I addressed these problems with Roy's Auto, I was informed that fixing the newly created issues would cost an additional $300. I find it unreasonable and frustrating that I should be burdened with the cost of repairing problems caused by their service.Overall, my experience with Roy's Auto was disappointing, marked by post-repair issues, unexpected charges, and an extended repair time. I caution others to carefully consider their options before choosing Roy's Auto for car repairs.
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October 2023 by Travis S.
I tell u first please don't bring your vehicle here! They are shady and expensive. Now I have a ford F-250 I brought my truck there on warranty work which they tried to tax the warranty company which made them did not want to cover a $12,000 job ! That part! So once the insurance company didn't want to pay they immediately broke my phone calling me to tell me if I don't come get the truck there going to get it towed. So after it was said in done I payed them almost $3000 and my truck is doin the same thing. Check engine light still on. Please I repeat beware all they care about is the dogs in the shop! I guest u can say they dogged me good . They lady in the front name Kat just run game to make u think your car is worser than it really is big time scammer. I really had to pray about it! I leave u with that...
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August 2023 by Leandre Lee
Thank you for the great service on my 2013 caddie xts my car runs great!!
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July 2023 by Something Or Another
Must be really good. They have a 3 to 4 week wait.But they do provide professional recommendations..and they recommended a good mechanic spot..not just some ol run of the mill...
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May 2023 by Joshua Nations
Excellent repair facility. Friendly staff. Knowledgeable technicians.
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March 2023 by Yy Yyyy
Worse mechanic place ever!!!!! Louisiana has terrible mechanics
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September 2022 by Reginald Ernest Jr
Friendly and Helpful but very busy. You may be waiting a couple of days for your car back
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September 2022 by Gary Leopold
Dropped off car for repairs. Here's hoping their diagnosis is correct.
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December 2021 by Maurice Alvarado
Everyone there were excellent. Without a doubt a great experience. Diagnosed my son's car an repaired it in great timing. Highly recommend Roy's Auto Tech
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November 2021 by Sue Lund
I’m from Iowa and my Blazer broke down in Marrero. From the beginning Roy’s worked with me. Always updated me on the parts they needed to ordered the price and the time line!! So Thankful for their professionalism and kindness!! Thanks Kat and everyone!!Services: Transmission
