-
July 2024 by Diana Rossetti
Jessica Hodges is AMAZING!!! She is Friendly, Knowledgeable and extremely helpful. She is a huge Asset to Verizon and all of the customers she encounters. She is a shining Star!!! She deserves a HUGE promotion. I wished there were more people like Jessica around.
-
June 2024 by Kelly Kingsmill
I was dreading getting a new phone and all that comes with the trade-in process. I had a complicated situation with my personal and work phones. Kyren was incredibly knowledgeable and patient in assisting me. Not only did he help with my phone transfers, I walked out of there with an upgraded iPad and Verizon internet service as well. I am very pleased with my purchases as well as the customer service.
-
June 2024 by Guy Willis
Kyren Hollis is the most knowledgeable and friendly rep I've ever dealt with in 21 years as a Verizon customer. He was beyond helpful, incredibly patient, and the kind of rep Verizon should be honored to have as an employee. Thanks for everything, Kyren!
-
June 2024 by Mary Wagner
Kyren was wonderful!!!! He was SO helpful and patient!
-
March 2024 by Carrita Cloud of Creativity Justified
Austin was super helpful and very patient with helping me get my tablet back online.
-
December 2023 by Will
The staff here go above and beyond in every capacity. They really know their stuff!
-
November 2023 by Keith Bodin
This location wasn't so busy that I couldn't get waited on. The phone pro fixed my issue in a matter of seconds.
-
October 2023 by Tyler 255
shoutout alex. got me right
-
September 2023 by AJ's Plumbing
Received top notch excellent service from Bradley Myers at the Mandeville Verizon location! :)
-
August 2023 by Blake Jones
Frank, whom I believe is the manager of the store, is wonderful. He helped me with an issue that I have been struggling to fix. He quickly understood the problem, offered reasonable solutions, and I left very happy with the problem fixed. The other staff seemed very polite and helpful as well. I would certainly recommend this Verizon location and Frank in particular.
-
July 2023 by Juan Triste
Very professional and helpful, honest and friendly staff.
-
July 2023 by Peppe L AMERICANO
.. goog
-
July 2023 by Stacy E.
Every time I've gone into the store just out of convenience it is like being attacked by used car salesmen. Then They will say anything and everything to sell you a product. But every time I do have to go in for a problem of any kind, they are never helpful and never stand by phone or product. A few months ago, I went in just by to get a charger- I only went there because of convenience based on where I live. I picked out the cheaper one and the man who was helping me said I should get the other one (that was much more expensive) but that it had a warranty so that if anything happened to it, I can just bring it right back and they would give me a new one. That sold it for me, and I bought the more expensive one....A price I would never pay for a typical charger- but clearly I thought would be worth it based on what he said. Well, after after six months or so, the adapter that goes into the phone broke off. I just went by the store to trade it out for a new one and immediately was told they did not think they covered that. They started telling me that they can't trade it out before they even knew what was wrong with it- then I showed them the snapped adapter. I told them what the salesman had told me and they were even able to look up who told me that, but they said they could not trade it in. Even said we can't verify what acrually happened to it- insinuating I would have damaged it on purpose? Literally the adapter snapped off in my phone. He said if it had just stopped working, then we could trade it out (but had already told me no when I first walked in thinking it had just stopped working) but because it is damaged (simply adapter broke off), we cannot. About three other men were in there with no customers -so listening to the entire thing- and I told him again what the sales person had told me originally to make the sale, and they said unfortunately we can't do anything. I know not to ever step foot in that store again, but I just wanted to let buyers beware that they will say anything and everything to make the sale, but then that's it. Absolute terrible customer customer service.
-
March 2023 by Allen Bealle
Aggressive sales force primed to relieve you of as much of your money as they can get ....horrible service ...go elsewhere
-
March 2023 by Drew Dufrene (Ret)
This location by far has been the best quality service I have had anywhere. The sales rep Mr. Serpas answered every question before I even asked it. He navigated the complexities of pixels & iphones as if he designed them himself. He showed me better deals to get a better phone while saving me over 90%! I later came home and my wife complemented how sleek the new phone was, I told her thank you & we proceeded to make love. Thank YOU Mr. Serpas. The next day, at work, I took several high definition photos using my new phone. The COO liked them so much he asked if I could send them to our marketing group. A week later our business has doubled, I got a raise AND a promotion! Needless to say Mr. Serpas is the greatest phone salesman I've ever met. He fixed my phone, my marriage, and my job. I highly recommend this location! I have to go get dinner with Drew Brees now because of the popularity I've suddenly gained while using Verizon services from Mr. Serpas.
