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February 2024 by Adrienne G.
Jennie was a great help. Came here after a visit to a podiatrist. Had great recommendations after watching me walk. No high pressure. Showed me three styles and explained each one. Store was busy but she took her time / thanks so much Jennie.
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October 2023 by Aurelie Currenti
Great experience! They test your gait and give you a variety of options that work best for you! Everyone was extremely attentive and kind. Found the perfect shoe for me. They were also patient and understanding. Will definitely be going back in the future.
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September 2023 by Jason McCaig
I’ve found a new store! Bud was very helpful, knowledgeable and patient showing me several shoes. The store has a nice space to try on shoes. They have a big selection but more important to me was the help in choosing the right shoe for me.
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August 2023 by Malcolm LaGarde
I recently visited Varsity looking for running shoes that would help me recover from a plantar fascia injury. Ginger asked some questions and checked my gate. Her suggested shoe was a perfect fit and I purchased them and a pair of recovery shoes that I have since worn multiple times. I am very happy with my shoes.Varsity and Ginger have a customer for life.
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June 2023 by S Raquet
Ginger was extremely rude at the Mandeville store location. You are there to assist your customers and being rude will NOT result in a sale.It’s not confusing or difficult when a customer asks to be sized for shoes.Anyone with a brain and common sense can figure out why someone is asking to get sized at a shoe store.Being rude because you ASSume that the customer is being sized to purchase the shoes elsewhere before ever even talking in detail with the customer makes a “you know what” out of you and you alone.Tip for Ginger: If you’re going to work in retail and customer service please take some lessons from some of the employees that actually know how to provide excellent customer service.
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April 2023 by Max Prosper
Stopped by with my dog after a run and everyone was so nice. The store looks beautiful and they have such a great selection. Still the great Varsity I grew up with!
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April 2023 by TED JONES
Bought some ONs. Horrible customer service from male shoe clerk with long stringy blonde hair. Middle aged fellow with a large chip on his shoulder. Probably needed a nap and a happy meal.
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April 2023 by Sandi C
Very knowledgeable associates...helped me find a pair of shoes to fit my narrow, flat foot perfectly! Also got a pair of the most comfortable, lightweight sunglasses by Goodr! And got a feee tshirt with the shoe purchase! Cool place!
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March 2023 by Michelle Vidal
I went there about 3 weeks ago. I was just looking at the shoes on the wall. Jonathan asked if he can help me. He had me take my shoes off and walk. He looked at my feet as I did so. I told him I was having pain in my knee. I picked a pair of shoes that felt like I was walking in clouds. I loved them. He told me, for what I needed, those won’t work. He gave me 2 pair to try. I picked one. They felt comfortable, but didn’t feel like I was walking on clouds. I trusted him. 3 weeks later, my knee still hurts a little, but not half as much as it was 3 weeks ago. I would recommend him to anyone looking for a good shoe. He is young, but he definitely knows his stuff. I will definitely be returning.
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February 2023 by Karen Whittington
Took my 81 year old mother to VS looking for a shoe with stability and support. Her condition: flat footed, pain from plantar fasciitis, heel spurs and a diabetic. The woman that helped us was very knowledgeable, patient and considerate. Mother's gait was immediately improved just walking around the shop and she didn't feel any foot pain. Purchased Brooks Beast. Very pleasant experience. Hoping for continued relief and support from these new shoes.
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February 2023 by J Torres
Awesome store! They have a diverse selection of shoes and many brands other stores do not carry. Jonathan was fantastic at listening to my needs and also doing a tread wear assesment. He selected a few different brands and styles for me to try. He has a keen eye and understanding of gait analysis. I love my new shoes and will definitely return to buy from Jonathan again.
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February 2023 by Heather O'Callaghan
Extremely rude customer service. If you know what you need just buy it online from the brand. This small business does not deserve your time or money.
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January 2023 by Erica B.
I went into Varsity Sports today looking for shoes to fit my AFO that I just recently was given. I'm new to having a AFO and it's nerve wrecking trying to find shoes that will fit that and be comfortable. The whole staff was extremely helpful and kind, which I couldn't be more grateful for given my situation. I fully recommend this business and will shop here in the future for all footwear needs.
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January 2023 by Jeff Snowden
We had the best shoe buying experience ever. The employees really want you to find the right type of shoe, and not just sell you something.
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January 2023 by Catherine Lupo
Extremely rude customer service. I had gotten a pair of shoes for Christmas and they didn’t fit so I went to exchange and I was fitted into a huge size I really didn’t want but felt forced to buy….. so I made my husband go back the next day and just get a size smaller bc I felt like a clown and they were terribly rude….. all that’s allowed is store credit and exchange so it shouldn’t matter how many times I need to exchange. I’m spending 200 on a pair of shoes im going to get the size I want. They give you no chance to pick how you like your fit they just tell you you need this size. Sooo rude to me the day I went in I made my husband go in for me the next day.