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February 2023 by SONNY SMALL
Thomas is a godsend. He went the extra mile delivering my wife's wedding ring. When it looked like it wouldn't arrive in time for our wedding he prepared the prop he had in his store so she would have something on her finger. But wait ,it doesn't end there. The ring did make it to the airport in New Orleans and Thomas personally drove across the lake to get it in time for our wedding. Even offered to bring it to us wherever we were. I can't say enough good things about the experience. I will be going back.
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February 2022 by Meredith Timberlake Segura
Thomas has been a blessing to our family. We began working with Thomas a year ago when my husband was trying to find the perfect engagement ring. Thomas and John met on numerous occasions where he took time and explained everything…diamond characteristics, what he thought would look best, etc. My husband followed up a few months later after purchasing my engagement ring and had my diamond upgraded. Once again, Thomas took time and sat down with John to explain the characteristics of the new diamond. My husband then started looking for my wedding band and Thomas once again knocked it out the park. Needless to say, I absolutely love both of my rings! I purchased my husband’s wedding band from Thomas as well. Thomas is passionate, knowledgeable and he genuinely cares about providing his customers with the quality jewelry they want. If you’re in the market for anything from a watch to a wedding ring; go see Thomas Franks. Thank you Thomas! John & Meredith Segura
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February 2022 by John Segura
Thomas has been a blessing to our family. I started working with Thomas a year ago when I was trying to find the perfect engagement ring for my fiancé. Thomas and I met on numerous occasions where he took time and explained everything to me; diamond characteristics, what he thought would look best, etc. he really showed me and explained to me what I was buying; not just selling me a ring to make money.I then followed up a few months later after purchasing the engagement ring and had the diamond upgraded. Once again; Thomas took time and sat down with me one on one and explained the characteristics of the new diamond. I then started looking for the wedding band my fiancé wanted and Thomas once again knocked it out the park!Needless to say; my wife absolutely adores both of her rings. She adores Thomas’ work so much that she went to Thomas and purchased my wedding band.There’s no better jeweler around than Thomas. He is passionate about what he does, knowledgeable and he genuinely cares about providing his customers with the quality jewelry that they want.If you’re in the market for anything from a watch to a wedding ring; go see Thomas Franks.Thank you Thomas,John & Meredith Segura
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October 2021 by Eric Ducote
Great jewelry store. Beautiful pieces, great service, and their own brand of very well made watches. I highly recommend them!
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June 2021 by Lori T.
I was looking for honest, professional, timely service, but did not find it at Thomas Franks Jewelers.
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May 2021 by Elizabeth Hester
Very nice customer service.
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February 2021 by Lesa Dickerson Ard
The friendly staff I’ve ever encountered. Went in for 1 pair of earrings. I ended up buying 2 pair. I will definitely be back.
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January 2021 by Chris Rouquette
This is one of the best jewelers I have had the pleasure of working with. They took time to answer all our questions and work with us on what we wanted. This year was our 20th Anniversary and I wanted to get my wife a new wedding ring set. Thomas looked at my wife's current ring and was able to make her exactly what she wanted. He took the stone out of here original ring and was able to make a new ring that had all the characteristics she wanted. I would recommend anyone looking for a jeweler in the Mandeville area to check them out as they do fantastic work.
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July 2020 by Jack Mertens
Tom showed great attention to detail and gave me a variety of options to choose from. Not pushy, and very personal and informative with all questions.
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March 2020 by Darren Therrien
About six months ago I decided to ask my fiance to marry me. I wanted a specific classic style ring for her and Thomas Franks was right next to my bank so I walked in and it is a beautiful place. I was immediately greeted by Thomas with a smile and a very friendly personality. I told him what I was looking for and he showed me many options. Just so happens he had the perfect ring. Exactly what I was looking for. We sat down together and discussed the diamond it had and I told him I wanted the best for Keri and a larger stone. He got back to me in a couple days and we sat down and he showed me a near perfect rock. He got the ring in order for me in a few days and it was absolutely beautiful. Keri gets constant compliments on it all the time and he even resized it for here when another jewelers measurements she got was too big. It now fits perfectly. In a few days I will be picking up the wedding bands also purchased from Thomas and I am certain they will be amazing. I have been in other jewelry stores before but I will tell you this; you will not get better service and commitment to what you are looking for and need for that special lady than you will get from Thomas Franks Jewelers. Thomas is now my Jeweler and will always be. Complete satisfaction. I will go nowhere else and highly suggest you pay him a visit.
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January 2020 by charles edwards
My wife brought some jewelry for repair to Thomas Franks Jewelers. The repairs were made promptly and at a very fair price. Tom was very knowledgeable and pleasant to work with. I would highly recommend Thomas Franks Jewelers.
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January 2020 by Ray N Lara Lechler
Had a custom piece made and it was even better than what we expected it to be. Our experience with Thomas Franks has made us customers for life.Our whole family uses this creative,honest and trustworthy jeweler.
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January 2020 by Dawn Seal
A year ago i wanted family diamonds added to my wedding rings since i wear them everyday. Thomas Frank made the changes to my rings. I was so pleasantly surprised i started to cry because my rings were more beautiful than i imagined. I get compliments now that i never got before. I love my rings! Thomas has also done a great job of replacing stones and repairing other jewelry i have. I highly recommend Thomas franks jewelers.
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January 2020 by Earl Mylie3
Unmatched service and quality! They are hands down the best!
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January 2020 by jonathan baier
I went to Thomas Franks for two separate occasions. For the first I was looking for a custom made necklace and the second a custom made ring. For both occasions, Tom delivered exceptional customer service and demonstrated extensive knowledge and skill. He took as much time as needed to explore settings, stones and colors, and to explain pros and cons for all aspects of the process. His wife was extremely helpful as well, also being attentive and offering feedback. In both instances they were concientious of staying within my specified price range while still meeting my hopes for each piece.
