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November 2023 by chris abercrombie
Bought steaks, got home and they were bad, brought them back ang got different ones and they were bad also.
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October 2023 by Ashley Marie
Purchased a chantilly cake from this location and the strawberries were covered in mold. I noticed after taking a few bites and realizing it tasted off. We buy these cakes frequently for events but will not shop this location again. When I called and told the employee that I threw out the cake and had pictures of the mold she said “bring the cake back and we can exchange it” she wouldn’t listen when I told her I had pictures but threw the rest of the cake out. She was very rude on the phone.
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October 2023 by Michael K
The store had a really rude register cash register lady that sit there in when I told her one moment i'm gonnaa grab one item, pushed my line to aside for a lady who had over fifty items and told me to go to a new line.
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October 2023 by Papa J
I love Rouses. The shelves are always well stocked. The people working there are always incredibly helpful and friendly. They always have sufficient staff at the checkout. The only reason I don't give 5 stars that they don't have the low prices. The small premium you pay on prices are well worth saving the aggravation of other places.l
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September 2023 by Michelle T.
If food prices are only up 2.5% since august 2022Why is this store charging 40% premium on most items. GOUGING
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September 2023 by Lindsay Hilton
The line is 30 carts deep, only two registers open on a game day. And the line hasn't moved in ten minutes. Unacceptable. It's high time rouses got self checkout lanes.
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August 2023 by Nn Nn
This Rouses is well maintained in every aspect! The customer service from every staff member I have encountered has been impeccable! It’s laid out a bit weird, but they also seem to have a larger selection than most stores. I am very impressed with this location!
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August 2023 by abughazi621
This place is very nice and organized, cleaner than many other rouses I have been to. But why the low review? Well, this is what happened.I was out and forgot my wallet, so I needed cash to cross the toll bridge, I had my phone and everywhere accept's nfc as a form of payment. Except for the toll bridge and atm's, of course.So I know Rouses , Winn-Dixie, walmart, etc. Does cash back.So I went here, I asked if they offered cash back they said yes, I grabbed a drink and then he told me I had to spend atleast $5 I was like that's fine I grabbed a KitKat and told him to ring up as many as you need to make $5 so after I tapped my phone the transaction just went through without giving me the option, the cashier said oh it did not give you the option , he seemed genuine and did not know why it didn't work. So I was stuck and didn't know what to do. Thank God that the customer behind me was a helping soul and offered me $5 to cross the bridge.So please educate your employees. If the customer did not help me, I would've had to undignify myself by being a grown man without $5 in my pocket, plus I for got what I paid for its not like rouses needed extra money.
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July 2023 by Yola Lane
Racial Profiling is real in this store!If you have dark skin beware!
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June 2023 by Destiny & Crew
Best store around. The selection is great and it's a well run grocery store.
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April 2023 by Damon Billiot
Amazing service in the deli and bakery. Cashier was friendly and helpful. Food was fresh looking and well stocked.
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April 2023 by Amy Downey
Best cake EVER!!!!! Ordered my daughter’s 16th bday cake here - 1/2 sheet, 2 layers with strawberry filling. Everyone raved about how delicious and beautiful it was. Truly a beautifully decorated and delicious cake. (Pls excuse that we bumped it en route & smooshed it in a little bit. It was perfect when we left the store)
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March 2023 by Rob Byrd
Wonderful place. Great customer service.
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January 2023 by Carroll Jones
Clean beautiful store. Staff is very friendly and plentiful. The advertised items were available and displayed for easy location. Other prices are a bit high but not too bad. Wonderful place to shop overall. Good selection fair prices clean store and great staff. Who could ask for more in a grocery store.
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November 2022 by Chadetta Blankenship
Here is a giant shout out to the Rouse's Supermarket on the East Causeway Approach in Mandeville. First time shopper and impressed consumer. The sales were everywhere. Locations unknown and I did what I do best...I asked for directions to one item at a time. The store was well stocked for the sales with one exception. I love turkey wings. They had only one left. I will go back. Each staff member was smiling, pleasant, professional and helpful. They made my day. But, other than being organized, clean, orderly, the entire store is well laid out and shelves were stocked. BUT THEN CAME THE MOST PLEASANT SURPRISE OF ALL. Cashiers!!! Yep, you read that right. CASHIERS!!! Mine even responded to a comment by saying "you got that right, MOM!" I have never had anyone call me mom and that was a pleasant surprise. So, if you are in Mandeville to do some shopping pick up a sale paper and walk at your leisure through Rouse's Supermarket and take advantage of their friendly, professional, courteous, and knowledgeable staff.