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March 2024 by Ashley Fae
It was an efficient way to make a couple bucks to go towards buying my kiddo some new clothes. For me though, it isn’t quite how i expected it to be, more goodwill like, & in my opinion isn’t worth making the drive for me, since my son is still a baby.However, if you are local in Mandeville, i’d say it’s moreso worth it since you could go home and come back more quickly.Only critique I have is that it was a little anxiety inducing for my first time in there, as I felt a little judged for not knowing the process or where to go when my offer was ready, but otherwise i’d say the employees are friendly enough.
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January 2024 by David Ridgway
Excellent customer service, the owner is such a caring sweet person
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December 2023 by Adri W
Poor service they are quick to send you text messages about 30% off but if you drive a hour away to bring stuff and they tell you they aren't accepting or buying items so you waste gas and money and I was there at 9:40 amThe older lady was COMPLETELY RUDE about it and came off super aggressiveHonestly you have better chance selling your items at the Baton Rouge location or selling on Mercari or PoshmarkThe selection of the clothings is ridiculously hazard I was going to purchase Christmas pajamas and when I unzipped and it was completely dirty with stains they don't inspect the clothesPlease be aware of stores like this. And if you do shop make sure you inspect the clothes
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August 2023 by Something Or Another
The Owner was patient and over came my frustration when I first entered the store. This store buys and sells baby stuff and believe it or not they took good care of me. I found myself buying stuff while in there store and I will tell you the store is organized and clean. Was really refreshing that the customer service there was more patient then I was. They won over a customer .We get carried away and so caught up in this busy world..but when stores associates and team lead take the time to explain more. It makes sense. They were really sweet and I enjoyed my experience.Thanks everyone.Support local shops.
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July 2023 by Erin Wallace
All of the employees are so friendly and helpful. Great selection of everything you need for kids
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March 2023 by Rachel Castille
Don’t recommend trying to bring stuff here, drove a hour and 30 minutes to be told they stopped taking buy orders at 10? Like seriously but then wanted to see the swing I bought just not the clothes the main thing I was trying to get rid of? These people just waisted me and my 9 month olds time. So do what you want with that.
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February 2023 by santo giustiniano
It's a very good business. Make sure you arrive early -before they open- because they do lots of business and it can take awhile for them to sort through the stuff. Best bet is to go early on a Saturday morning, and kill some time in town. I don't understand the negative reviews; the owner and everyone in the store is very helpful and courteous
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January 2023 by Nola.
I always end up spending much more than expected because they always have such a good selection of nice clothes. They always have what I'm looking for. The store is neat and organized with a huge selection for clothes, toys, shoes and more.
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January 2023 by Robyn Saucier Pavur
I highly recommend Once upon child in Mandeville, the store , clean and very organized . The staff was very friendly and help me find the perfect items for our Mardi Gras photos.
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January 2023 by Gabrielle A
I always end up spending much more than expected because they always have such a good selection of nice clothes. They always have what I'm looking for. The store is neat and organized with a huge selection for clothes, toys, shoes and more.
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December 2022 by J.X
Idiotic! I WENT HERE 24 MINUTES AFTER THEY OPENED AND THEY WERENT TAKING CLOTHES THAT I WANTED TO SELL!! STUPID!
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December 2022 by Jamie Parent
WORST CUSTOMER SERVICE EVER!!!!! WAS TOLD ON THE PHONE THAT I COULD BRING ANYTHING, DROVE OUT HERE TO BE TOLD HALF MY STUFF WOULDN'T BE ACCEPTED. BEFORE I EVEN BROUGHT MY BIN OF CLOTHES IN, THE ANGRY ELF IM ASSUMING IS THE OWNER ADVISED THERE WAS A SIZE LIMIT ON BINS AND THEY CAN'T TAKE ALL THE BABY CLOTHES! SHE FOLLOWED ME OUTSIDE TO ARGUE WITH ME ABOUT IT. WHY? IM NOT SURE. SO RUDE!!!
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October 2022 by Charity Barber
Do not even bother trying to bring items here. I drove over 45 minutes arriving at 11:30am for them to tell me they were not taking anymore for the day. I only had one box. They do not value peoples time. I was told to try again tomorrow.
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October 2022 by Charity B.
I arrived at 11:30 to be told that they were not accepting anything else for the day. I drove 45 minutes to get there. I was told to try again tomorrow. They do not value people's time.
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September 2022 by Sabrina Pierre
Good selection and pricing. Store is organized, neat, and clean.
