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August 2024 by Colin C
I agree - reluctant to write a good review because everyone will be beating a path to Northlake Automotive. Truth is - they do excellent work for an honest cost.
Thanks Ronnie!
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July 2024 by Pete Copping
Honest folks who won’t overcharge you. Quality work for a good price and great customer service!
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January 2024 by millstap
I hate to put a good review because then it will be that much harder to get in when I need to. But, the best mechanic that I have ever dealt with and his shop is just a few minutes away from our house. He just repaired our old 2006 Lexus RX330 with 212,000 miles to keep it going for another 100,000 miles at least.
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January 2024 by Kevin Redmann
Had my vehicle serviced here multiple times. Always friendly people and great customer service.
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January 2024 by Matthew B
Ronnie came recommended from my father years ago and this is our go-to spot for car maintenance on the NorthShore. He might be the only guy I trust in the car business on the NorthShore. He and his wife are super responsive and friendly and most importantly, honest. I wasn’t upsold or pushed into a higher bill with car issues that weren’t necessary. We will be back!
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October 2023 by shannonroublau
Hands down best mechanic shop. Honest, fair and reasonable. Good solid work.
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July 2023 by Sarah
I didn't actually bring my boss's vehicle in (yet, maybe). I spoke to Ronnie, he answered the phone. He spent about 10-15 minutes with me on the phone. Listening to me over explain and ramble (it's a bad habit). He didn't rush me nor make me feel like an idiot for womansplaining. He asked detailed questions about past work on the vehicle in question. He gave me warnings about possible/almost definite future problems that would likely occur once my current problem was fixed. He explained why most shops wouldn't want to fix it due to the gasket/seal domino effect (my understanding of what he was explaining). He offered for me to bring it in and he would give me an answer as to fixing it or not. But instead of having me bring it in and then him deciding he wouldn't do it, causing me to scramble on figuring out somewhere else to bring it without damaging it further or having to pay 100$ extra on a tow to another shop, he was honest telling me it is not a guarantee he can do it. Most mechanics will tell you bring it in we will fix it (like Firestone just did to us, knowing the amount of miles and then telling us no oil leak fixes on 110k+. why do that?). Then he went on to chat with me about a completely different subject. Recommending to me a make of a car for my personal use for my soon purchase. I have called 10 mechanics thus far, the only other shop that was as kind, courteous, and helpful was Christian Brothers. I would prefer to support local shops with deep roots in the community, but I don't think that's an option. SADLY!!!but anyways, once again I am detailing too much. The con of the being detail oriented. I would absolutely recommend anybody that has any type of issue to call and ask just basic questions, and bring their vehicles in if he suggests they should. I don't really ever get this type of help, not trying to pull a gender card but I am a woman and most women are absolutely ignorant to the trade. he did not make me feel that way at all, I actually know a little bit and he let me go on... just listening. (I don't blame most mechanifs for their reaction to women, it's well understood the frustration)anyways, this was long enough and detailed enough for anyone who is considering to go here. I couldn't recommend at least inquiring enough!!!!
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January 2023 by Nicolas Dameto de Espana
I can’t recommend this place enough. Ronnie and Dana have done a great job every time I’ve come to them. They’re very knowledgeable and most importantly, honest, which is very rare to find in the car repairs businesses. I had a breakdown last minute and they were able to squeeze me in! Thank you so much.
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November 2022 by Leanne G
Ronnie, Mark and Dana are the best ! Great folks, friendly and Professional. You can't ask for more !Service: General repairs & maintenance
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May 2022 by Cody silcock
Had an issue with a speedometer not working on a used truck I purchased. They were able to fix the problem in no time! No issues since!
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November 2021 by Michael Murzi
Great down to earth people you can TRUST.
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October 2021 by Joe Golsan
Would not recommend at all. Spoke to I guess was the owner Ronnie about a battery problem and he acted like I was imposing on his time. Wouldn’t even answer simple questions without telling me I need to make an appointment to talk with him. Felt very brushed off. Not willing to take a bit off time to let me explain my problem. So I went to MBA auto down the street and spent my money with them. Take your vehicle to someone who will at least listen to you first. Thanks for nothing Ronald.
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October 2021 by Marie Adkins Billiot
Wonderful Service. Did my Transmission in my van that is 6 years old and shouldn't have broke in the first place. They are the friendliest, Kindest , hardworking people you want working on your vehicle. Thank you again for giving me my van back
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August 2021 by C. Lorus
Mark is hands down the best Mechanic on the Northshore- fixed the first time !
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August 2021 by Holly Tunstall
Excellent automotive service. Honest. Fair pricing.
