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June 2023 by Shanna Buzbee
My husband and I were treated with the up most respect by this vision team. We did not feel like we were wasting their time. The Dr. Is very knowledgeable she explained everything to me and answered all my questions! Brady she was just awesome! Knew exactly what I was looking for! And Abbagale, she was knowledgeable and explained everything she was doing. She even cracked little jokes to make me feel comfortable! She made me feel like family!!! I will return in a year!!!! Thank you so much for making this a comfortable situation for me and my husband!
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June 2023 by Brady Dakota Merwin
Leaving this review in lieu of my 3 family members that have come in the last monthAll have said that Mister Jonathan is always the go to guy to help with the fine details of their prescriptions. Personally I have seen mister Jonathan go above and beyond for the patients and always tends to their needs. I have personally seen him being talked down to by a patient and he remained respectful and helpful even truly after it was far inappropriate for that patient to be speaking to him in that fashion.Thank you for hearing the truth rather than someone’s upset feelingsI leave this message as a patient at this clinic.
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May 2023 by C Pilkington
Staff was nice. Doctor was INCREDIBLE and very sweet! My glasses however, were terrible for the money. I went in with a discount, but still paid more than I ever have for glasses. Not even 7 months in the glasses broke. They replaced them and now 6 months the exact replacements have broken in the same place. Now I see why the sales staff tried to get me to buy the designer frames!
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January 2023 by Lamont W
The Doctor was great, the sales experience was not. My whole family visited for new glasses. The Positives: The Doctor used modern equipment, explained everything, and issued accurate prescriptions. The Negatives: there was no honesty or integrity when it came to buying glasses using our vision insurance. It was clearly a pushy sales environment, similar to buying a used car. The employees knew exactly which coatings and additions were covered by insurance, because they had a printout in the patient file. Despite this knowledge, the employee attempted to mislead me into paying out of pocket for coatings that my insurance would cover for free or at a steeply discounted price. I initially thought it was an honest mistake, but when my wife went the next week, she had the same exact dishonest sales experience with overprices add-ons that were already covered by insurance. I recommend that if you have vision insurance and buy glasses here, you know exactly what your coverages are, because they know, but will not be honest and still try to make you pay out of pocket unnecessarily.Also, one of the technicians was unprofessional. Upon learning how strong my daughter's prescription was she stated, "You're Blind!" That crushed my daughters self esteem as she is self conscious about having to wear glasses. Would not expect any professional to speak in such a manner about a patients medical condition.
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November 2022 by Georgia Q.
Went to get a prescription filled. Great selection. But more importantly customer service was excellent. No rush, took time to ask about my preferences and then brought samples to try ...narrowing down my choices ( huge help). Offered good feedback... and I have walked away feeling I made a purchase I will be very very happy with! Also took time to make sure I received all the amenities I want in a pair of glasses and did a great job tackling my vision insurance! Highly recommend!
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July 2022 by Margie Strong
Brittany at MyEyeDr is the best! She helped me choose glasses that looked great and fit my face and nasal bridge perfectly. My glasses fit and look better than any I have ever purchased! MyEyeDoctor in Mandeville has great choices and professional service. Brittany, especially, is very helpful and knowledgeable. I would never get glasses anyplace else!
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June 2022 by Betty Champagne
I’ve gone to Dr Kristi Cook for over 20 yrs. After my last eye exam she made changes in my eyeglass Rx. I was resistant to a change because I was happy with my current glasses. James helped me pick the nicest frames for a very reasonable price. The new eyeglasses have made a great difference in how well I’m able to read and see. I’d recommend MyEyeDr highly to anyone needing eye care.
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June 2022 by Sarah Grace Becker
Amazing service! We were traveling out of state, and my daughter was having trouble with her brand new glasses lenses. I was so excited to find a MyEyeDr in Mandeville, and they were open on Saturday! Brittany checked the lenses and prescription, found the problem, and got us all set so that my daughter could see well on the rest of our trip. We're super thankful for Brittany and her help!
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June 2022 by Alexandra G.
Dr. Hawkins was professional and ensured my needs were met, Brittany also exceeded my expectations, by far the best experience I've had, and I've worn glasses my entire life. My frames were made and received quickly, which is also a plus! Thank you to the whole team for your help!!!
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June 2022 by Scott Roth
Absolutely love MYEYEDR. in Mandeville. The doctors and entire staff are amazing and always so nice. Brittany is amazing in helping you select the perfect pair of frames! Highly recommend if you are looking for an eye doctor!
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May 2022 by Ella Kutner
It was so easy to make an appointment online! All the staff at My Eye Dr. Mandeville were friendly and helpful. While there, I ordered my contacts through Brittany - she was informative and committed to helping me find the best option. Brittany also adjusted the frames on my glasses which allowed me to wear them comfortably! This was such a pleasant experience, and I would recommend My Eye Dr. for all things eye health and care.
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May 2022 by tiffany neider
Brittany and James at the Mandeville My Eye MD are awesome. Always so helpful. I went in to have my glasses tightened. James also changed the eye pads to assist with this. So helpful. Brittany assisted me and answered all my questions about the possibility of getting contacts. Very knowledgeable and I would greatly recommend this store and their employees
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May 2022 by sabrina griggs
Brittany was extremely helpful with picking out new frames and getting me adjusted. She made me feel comfortable and excited with my choices and was also very nice. I highly recommend working with her if you ever come here!
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May 2022 by Derik Thompson
Recently had my annual checkup and Dr. Hawkins was great and very kind. James was very patient and helped me pick out the right frames and was very knowledgeable of the different brands and styles. Great place!
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April 2022 by Moneytime504
Very accommodating and friendly staff. I needed a new pair of glasses and the staff took their time and helped me select the best frames for me. They went over all the small details and I could just tell they cared about me being happy with the glasses I chose.
