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November 2023 by Rebeca Castellanos
Do not recommend for wedding rentals. Had my family get rentals at the Mandeville location, it took them 1.5 hours to take measurements on my young nephews only to have them turn around and do measurements again because they had them wrong. Then they did not have suits ready by the date they were supposed to, delaying travel plans and making my brother go out of his way in another state to pick up their suits at a location 1.5 hours away. Thankfully the suits fit everyone, but it was not worth the hassle.
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October 2023 by Rene Dupre
This place is terrible. Took 3 trips to buy a suits for a wedding. Had to find a place that had locations in 4 states so all the groomsmen could try on suits and all location were nothing but issues. After correcting them several times they still gave the wrong color suits to 3 of the groomsmen. If you’re needing a suit for a fast food interview this or Walmart will get you by but I’d go to Walmart first. If you want good suits and service go to tuxedo to guax
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October 2023 by Roy Bordelon
It’s OK, but it’s not the old Men’s Wearhouse like it used to be
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August 2023 by Alexis Richie
Customer service subpar. The woman in this location with glasses was so rude I thought she might be joking. When I asked her a question she replied with a “yeah…?” with a sarcastic attitude. I know the other woman working with her was dying.
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July 2023 by brooke moss
I recommend making the trip to the Metairie location until the management at this store gets a serious upgrade.The first time we went in for groom and groomsman suit options, we had a pleasant experience with the manager at the time. When we visited a second time, we waited for 20 minutes before anyone greeted us, the only customers in the store. Once we were finally greeted, we explained we needed to look up our group number and Ily, the new manager, acted as if she couldn't find it (it was almost closing time so I'm sure she just wanted us to leave). The third time we went back, we actually found an employee who cared - Rebecca. She did her very best to help us with our dilemma and found our group info in less than a minute. Ultimately, we went to Metairie because management at the Mandeville location is utterly incompetent. Metairie was able to give us the time, care and completed our transaction that day.
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May 2023 by Tiffany Stockstill
I took my son here for his birthday to buy "floor inventory" stock over custom. This Jos A. Bank in Mandeville does have a decent selection but its all larger sizes. There were two ladies that were working with other clients. They did not help out but we didnt take it personally. They were just busy and trying to help clients that are present first. The inventory stock is nice but they need to work on stocking smaller sizes and it's definetly a market gap they are missing or not catering too #thenextgeneration.
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April 2023 by Tiffany “TiffanyStockstill” Stockstill
I took my son here for his birthday to buy "floor inventory" stock over custom. This Jos A. Bank in Mandeville does have a decent selection but its all larger sizes. There were two ladies that were working with other clients. They did not help out but we didnt take it personally. They were just busy and trying to help clients that are present first. The inventory stock is nice but they need to work on stocking smaller sizes and it's definetly a market gap they are missing or not catering too #thenextgeneration.
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February 2023 by Crystal Leday
My husband and I wasn’t greeted when we walked in the store. Even after we walked around and look a bit. We decided to take our business elsewhere due to the lack of customer service. And we still weren’t acknowledged or greeted on the way out.
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December 2022 by Richard Kravet
Long-time JB customer, only dress shirt ever purchased. Got three shirts as a gift for Christmas which were found to be two small after trying one on. Wrapped it back up and wife returned to store. Store refused to swap opened shirt due to a small speck on lowest part of shirt tail that I did not create. Never again stepping foot in another JB. Total BS.
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December 2022 by larry b.
The service people at this place are really bad. I went in and got bad service and my wife went out and got bad service. They really don't care whether you're there to do anything or not and they won't get off their butts to actually ask you if they could be of any assistance. If I own this place both of the guys that work there will be gone and the girls that used to work there two years ago will be back because because they were great
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June 2022 by Casey Fos
A failure in service from start to finish. It should not take 6 months to buy a suit. I've lost a bunch of weight during Covid so my old suits don't fit. But with "supply chain issues" they never had my new "smaller" size. Finally, I asked to be measured so I could perhaps order online. They measured me. No problems finding a suit in that size online. It arrived. Too small. The store ordered the next size up. Why they did not do that 6 months earlier remains a mystery. Next size up arrived. Too small. How the salesman measured me two whole sizes off is also a mystery. Next suit comes in. Still small but not so much that it could not be let out. Why the salesman measured me two sizes and a bit too small, a mystery. Why they could not get me a suit online 6 months ago, a mystery. 6 months of failure.
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April 2022 by London Lad
Prompt, polite service, reasonable prices, nice suits.
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May 2021 by Craig Greenwood
Family was visiting from out of state and needed a suit on short notice. Walter was great, friendly knowledgeable service .. really appreciate the help.
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January 2021 by Colin Berthaut
Went above and beyond.
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August 2020 by Josue Lopez
First time going. Rachel was a lot of help and I was able to get the suite for 50% off.
