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September 2023 by Alexia F.
If I could give them one stars I would. They change pharmacist left and right, half the time they have CVS workers instead of pharmacy techs help them, but you can't always claim that you don't have enough workers cause there's been numerous of times where there was five or more people back there and they were still not on the same page, disorganized, etc. I don't even live in the same area anymore but I had to fill my dogs prescription and they mentioned to go to this one because they had it in stock, I bring the script on a Wednesday. It's now Saturday and they still had no idea what was going on. It took like 25 minutes for them to even find the script only to tell me that they didn't order it, but that they could send the script over to somewhere else I did have it even after I asked them on Wednesday and Thursday if another store had it and they kept saying that they're gonna get it in Thursday or Friday
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May 2022 by Nichole K.
Three strikes you're out! The pharmacy staff themselves are nice, and helpful. However, the actual pharmacy needs some major work. The first issue I had was driving into town to pick up my meds (at 10 AM) and the pharmacy wasn't open yet because someone failed to show up to work on time, the person with the keys. So I wasted a trip and had to come back again later in the evening. And now twice I have waited OVER 40 minutes in the drive-thru line. Again, living out of town this is not convenient at all. When I come to pick up my meds, I can't just come back later every time. Very frustrating.
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September 2021 by Michelle St. Romain
Over the past 3 months have called the pharmacy and put on hold for over 20 to 30 minutes with no one ever picking up. Have had to drive to the pharmacology get rx refilled. Have lost my business. Now switched to another pharmacy that actually amswers the phone
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February 2021 by Jennifer Lynn Harrold
I have been shopping at this location for well over 5 years & haven’t had any issues until tonight with some employee on duty. Tonight I went to walk into the store to purchase some chips for my daughter’s lunch tomorrow so I didn’t have to go to WinnDixie. I was immediately hit by the rudest employee (a female) telling me I am not allowed in without a mask. Since day 1 of this covid pandemic I have not worn a mask when shopping in this store which I told her. She went on to tell me that CVS has always had this rule since before it was a state mandate & I should have never been allowed to step foot in the door. The attitude for the way she spoke to a customer was extremely rude & not acceptable for any reason. To top it off, this isn’t the first time this has happened with this same employee. My boyfriend had the same issue a couple months ago with the same employee with the same rude customer service attitude which he had already boycotted the store. I told him she must have had a bad day so I wasn’t giving up yet. Well, tonight was the icing on the cake. I choose not to wear a mask b/c it’s my right to decide k not someone else to make for me. I’ve done my research & homework regarding the masks. I choose not to wear it. CVS, u have now lost a very loyal customer b/c of this employee. I shop there at least 2-5 times a week, but not anymore. I will take my business elsewhere from now on.
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December 2020 by Rickey B.
I have been patronizing this STORE FOR MORE THAN 10 years. Everyone is helpful but understaffed Please add pharmacy staff and improve your physician software.