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September 2023 by M Whitfield
Do not purchase a vehicle from here unless you don't mind putting out money to repair it right after purchase. Your experience will start out fine, then quickly decline. We experienced electrical issues right away and was left with an expired temp tag for weeks. They conveniently forgot to submit our information for the tag and registration. I was disappointed with this place! Never liked dealing with car salesmen and this place justified my reasoning. Buy at your own risk.
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August 2023 by Mitzi Logan
The ease of buying a great car at a great price is what you find at Auto Direct in Mandeville, LA. Christian Coyle is excellent and made the buying process fun! Thanks for a hassle free, great experience. We will definitely shop with you again in the future for car buying needs.
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August 2023 by Andy Morley
Auto Direct is a premium dealership with customer satisfaction among its top priority. I recently purchased a vehicle from them and the staff (Especially Christian) was patient, trustworthy, knowledgeable, approachable, responsive, and just filled with great human beings. I was an out of town buyer so I came in skeptical and ready to deal with a salesmen just wanting to make a sale, that was not the case. The team immediately understood my situation and walked me through the car from bumper to bumper made sure I knew what I was getting, and arranged the best transport of the vehicle to me states away. Never did I want for information or felt alone in the purchase of my car. Auto Direct Mandeville LA is the real deal and truly staffed with standard setting professionals. 10 out 10, I recommend you do business with them.
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July 2023 by Robyn Rizzi
I recently embarked on a month-long car search journey with my dad, scouring various dealerships in & around Baton Rouge. Our experience was filled with disappointment as we encountered overpriced vehicles & disingenuous salespeople who failed to meet our expectations. Only 2 cars in that search passed Dad’s flashlight inspection. One of those dealerships tried to bait & switch me, the other would not negotiate at all on a vehicle listed well over it’s value. However, our luck took a turn for the better when I finally decided to take a chance outside of Baton Rouge & discovered Auto Direct in Mandeville.First & foremost, the condition of the car I purchased from Auto Direct was excellent. It was evident that the dealership took great care in ensuring their vehicles were of good quality. The car not only met my expectations but exceeded them, leaving me with a sense of confidence in my purchase.One of the most impressive aspects of my experience was the reasonable price listed on the car. In a market where inflated prices seem to be the norm, Auto Direct stood out by offering a fair & competitive price for the vehicle. It was a refreshing change from the overpriced options I encountered during my previous searches.Moreover, I cannot speak highly enough about my salesperson, Christian. From the moment I stepped foot onto the lot, he provided an exemplary level of service. He was straightforward, knowledgeable, & genuinely interested in helping me find the right car. I appreciated his no-hassle & no-BS approach, which made for an entirely smooth process. His expertise in the field was evident, & he patiently answered all my questions, guiding me towards an informed decision.All in all, Auto Direct in Mandeville proved to be a shining star among the car dealerships I encountered during my search. Their commitment to maintaining high-quality vehicles, reasonable pricing, & having exceptional salespeople like Christian sets them apart from the competition, even the big names of Baton Rouge. If you're in the market for a car & want an honest/stress-free buying experience, I highly recommend giving Auto Direct a visit. If you do, make sure to ask for Christian!
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June 2023 by Emeraldkut
I have been waiting 6 months for my title. Car ran for two weeks and never moved again. Presently going to the AG’s office on them. The BBB LIES for them.
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April 2023 by Juli Cruz
We tried to find a truck somewhere else, (I won't say the name of the dealer, but it was NOT but less than one day after putting funds down, the salesman sold the vehicle to someone else but we only find out when we came later with a bank draft - he didn't even have the decency call us.We were blessed to find Auto Direct. My husband purchased used truck here and got an amazing deal. I have to admit that h1e sold new and used cars for at least 15 years, so he probably knows a few things to look for.I really get the impression this Auto Direct is happy to.find t he right vehicle for each their customers. I lov ed how friendly and un-pushy the dealers were. I really got the feeling that they just want to make just want to look, get an idea for a future vehicle, or you just might find your dream vehicle - with a few miles, but at price that makes your wallet AND your family happy!!a
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March 2023 by Trish Hamann
No service after the sale!! They are great before you buy the car. But if you have an issue, good luck! They won’t respond.
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January 2023 by Meredith Coughlin
I highly recommend Auto Direct to anyone looking to purchase a vehicle. I am so glad I found them. I have been needing a new car for a while and found the perfect car at Auto Direct. The experience with this team is 10 stars. So professional, friendly, and stress free. Made my car buying experience even more special. Thank you for everything guys. I appreciate. Love my car. Keep up the good work. Y’all rock. Mere
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October 2022 by Christa Maggert
Thanks Nick and Christian I'm loving the accord. Highly recommend Auto Direct. I told them my budget and they made it happen!! I can't thank them enough you guys are great!!
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September 2022 by Maureen Clark
The process for buying my car was very smooth. Nick, who did all of the sale and the financing, was knowledgeable, responsive to any concerns, and accommodating. I was able to take the car to a dealership and get an inspection before buying so I was able to purchase with zero reservations.Price on the vehicle was very good and the service was great. I felt supported rather than pressured during the whole process and would definitely return if I need another vehicle.
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September 2022 by Joshua Bentley
From start to finish the best car buying experience around. Nick and Christian are true professionals and and will help you get in and out quick. Went in on Friday at 4 left at 6 in a new truck. Outstanding
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September 2022 by Troy Babin
Great buying experience.. these guys went above and beyond to help me get a vehicle.. ill be buying from them in the future and suggest you check them out before making another car purchase somewhere else...update.. after about 3 days i started to notice a few things that weren't quite right.. after a little digging around i found out the vehicle had been in 3 wrecks in which 2 were major and weren't disclosed.. someone did a good job with the cover up.. be careful where you buy your vehiclesupdate ... after a week the vehicle no longer starts ... this place is trash.. do not buy from here
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July 2022 by Becky DeLaughter
Easily my best car buying experience ever. Nick made it a pleasant experience He was polite, professional and friendly. I highly recommend Auto Direct in Mandeville I’m loving my Infinity QX60. Thanks to Nick and all the staff at Auto Direct
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July 2022 by skylar dworin
We were trying for a couple days to get a car off the lot. I’m thankful Christian, one of the salesmen along with nick, the finance manager, helped pushed and pushed to get us into our new car. I would recommend anyone and everyone to come to auto direct. They are honest, very kind and determined to get us into the car we wanted. Ari is another person who was there and helped us with our questions and other stuff he also put gas in our new car. 10/10 would recommend, we will be back for our next car. Thank you Christian, Nick and Ari!
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July 2022 by Roger Craft
Great to deal with. I was in and out in no time. Highly recommend if your looking for a used car