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“1. Staff answers the phone quickly.
2. The staff are nice and friendly.
3. Capital One Customer Service solves my issues correctly.
4. Capital One App is a good app to use.
5. First time using it and it's proccessing good. It's my first time using it, and it's progressing well.”
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“I highly recommend Monica Hebert with First Horizon Bank for your loan processing needs. Very informative and will always answer your questions thoroughly. She got back to me immediately any time I reached out with a concern or question, and is always pleasant to speak with. I never felt left in the dark about anything. She went the extra mile and beyond accommodating me, due to my schedule. It seemed so effortless and because of her knowledge, expertise and willingness to inform me, my stress just disappeared. I knew that I was in the best of hands with Monica Hebert at First Horizon Bank of New Iberia, LA. She will take care of you.”