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April 2023 by Krissy Walter
The staff are so friendly and helpful. We were able to replace not 1, but 2 internet modems with little to no hassle. Same day.Store was clean and we were in and out both times.
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March 2023 by Dennis Kranz
Very helpful. The whole staff had great personalities. Very easy to talk with. explained everything, as I was a new customer. answered all my questions professionally. As I said, very helpful. Highly recommend.
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December 2022 by Elvira Vega
(Translated by Google) excellent phone(Original)Excelente cell
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October 2022 by Meme Lee
The internet is garbage and they are not going to give you a discount if the internet doesn't work. This internet is not worth a dime.
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September 2022 by Dawn Carcich
Customer Service was Phenomenal
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April 2022 by LEVI BATES
Let me start by saying, T-Mobile can me the runaround. I been to three locations trying to get help, I crack my screen and my phone went blank, I wasn't able to process a claim because I forgot my pin, I been Sprint customer for 25yrs. so who remembers a pin since then. I call T-Mobile location in Luling,LA; I talk to a young lady by the name Devon she said I can take care of you, so I traveled there, same exact think I needed the pin to get into the system. I was asked do I have another phone that can be turned on to retrieve my pin from my email, I said yes. I traveled back home to retrieve my old phone, upon returning Devon and two other employees made it happen, I was so relieved, I was at a point that I was going to call and ask for my buyout and tell T-Mobile to go to hell but thanks to some kind and generous support from the Luling location I'm able continue. Thanks
