-
June 2023 by Richard M.
I went today for a new prescription I was told by the pharmacist it would be about two hours. I came back 2 hours later and was told to come back in 45 minutes. This was about 5:00. I came back around 6:30 and they were closed. This is Friday June 16 I asked the worker on the floor where the pharmacist are she replied they are closed and won't be open until Monday so I have to wait until Monday to get my medicine. The worker on the floor was nice she had apologized to me but it was not her fault. My complaint is with the pharmacist telling me to keep coming back not at least saying sorry your medication is not ready yet. Rude people I just hope I can get my medicine on Monday now . I will not use them again
-
June 2023 by Andre Williams
Fa s t and courteous! (Passport photo for child)
-
January 2023 by Rick R.
Every time we try to get a prescription filled at the Leesville Walgreens, it's a pain in the xxxxx. Their computer has been down a number of times, so to fill a prescription might take hours. They also often can't even fill a prescription. I wouldn't have gone today, but the state employee insurance has eliminated a bunch of small pharmacies from their coverage, so since it was on the way home, I tried again. There was not a single other customer in the pharmacy section, but they said it would take about two hours to fill it, because their computer was down earlier and they were trying to catch up. My wife has had the same problems with them. Never again. NOTE: I have never had an issue with the Walgreens that is in my town ( but not in the way home from my grandson's doctor).
-
January 2023 by Grant Graham
Called to get a prescription filled and was informed that it was over the counter and they had none in stock. Drove to Alexandria to pick up the item. On the way home a 2nd prescription became ready so I stopped for it. The original item I drove 2 hours away for was in stock. Pretty sad that was the service we got. Lack of options so we will continue to use this store, but we will definitely verify any information received from this store
-
June 2022 by Mj Brown-Hernández
Put on hold for the Pharmacy for 1 hr 27 minutes to find out the Pharmacy was CLOSED!!!! Why not put a recording letting people now, WHY???? Worst customer service ever!!!
-
June 2022 by Kaleb D.
Absolutely atrocious! I cannot stress enough how much this pharmacy sucks! They tried to change my 30 day prescription to a 90 day prescription (which shouldn't be able to be changed in any other way except by the prescribing doctor), and when I called to rectify the issue I was told "our computer must have changed it, we can't change it back now since we already have it partially filled." On top of that, I rely on GoodRx since my insurance doesnt pay for this medication, and they completely disregarded my coupon's existence. Well, I have gotten the issue resolved by going above their heads and switched my prescription to be filled by the Walgreens in DeRidder with no problems (by the way, the DeRidder employees are MUCH nicer). Do NOT trust this pharmacy for any reason, whatsoever.
-
May 2022 by Pam Roberts
Went to an urgent care with an illness get 4 scripts told me they were sending to Walgreens right then which was 5:45 pm get to Walgreens at 6:00 claim don’t have script… Heard numerous people in drive they being told if script was sent after noon today it will not be ready until tomorrow… I called my urgent care and they resent my scripts at 6:45 Walgreens told me they didn’t see my script and if it came in now it would be too late to fill… what good is going to a clinic when sick if you can’t get script filled… now out my copay which I really couldn’t afford. Urgent care gave me an off work slip since I could get meds again which I can’t afford either…
-
November 2021 by Robert H.
Needed my Covid booster so went online to Walgreens and scheduled an APPOINTMENT for 9:40 this morning. Get stuck, wait 15 minutes and be on my way be by 10:00. After all, this was only their second APPOINTMENT of the day so how screwed up could it be already? Easy Peezee right? Not so at Walgreens. Got there at 9:20 for my 9:40 APPOINTMENT. Waited until 10:25 and finally went back to the counter to see what had happened to my 9:40 APPOINTMENT. Oh we had a lot of WALK-INS and they are slotted in AHEAD of my APPOINTMENT! Bottom line is if you need an immunization don't bother making an APPOINTMENT at Walgreens Leesville,. Just show up and be prepared to wait a couple of hours. And really, if they lack the intelligence to handle a simple APPOINTMENT system, do you really trust them to put the right thing into your body? I don't. I went elsewhere.
-
October 2021 by Regina M.
I'm struggling to give this Walgreens Pharmacy in Leesville even 1 star! They offer zero customer service. They don't answer their phone, wait time is beyond acceptable & pharmacy hours aren't sufficient! I honestly don't know how they stay in business except being in a small town with little competition the poor customers have to put up with it! Shameful, Walgreens Corporate should be alerted! I think customers should take their business elsewhere...where their patronage is earned & appreciated. HORRIBLE SERVICE!!!!
-
June 2021 by Kimberly Cash Fisher
I went to pickup two prescriptions, I went inside because I had gotten a message there was an issue with one of my prescriptions. No one is in line at the counter when I arrive, there is a tech working the window. I wait and wait as she continues to assist car after car at the window and ignores me. Finally the pharmacist comes from the back and helps me, however she is struggling to find my prescriptions.. tech at window does not offer to help.. I continue to wait.. the tech
-
February 2021 by Destiny Morrison
They never have enough staff in the pharmacy. I waited in line 50min to pick up my son’s prescription. I always have to wait 30+ min for anything in the pharmacy.
-
January 2021 by Sandie Whitehead
One of the rudest pharmacies I have ever dealt with. If you have a problem with a prescription they don’t care and will not try to help you get it sorted out. They simply don’t care about you, the customer. The wait times are beyond ridiculous also. I will definitely being going back to Brookshires for my prescriptions even though it’s a bit of a drive.
-
November 2019 by Christina W.
WKRG-TV, Television station WKRG | Local News - Mobile - WKRG.com WKRG | News - Mobile - WKRG.com Mobile News & Weather | Mobile, Pensacola | wkrg.com WKRG | Watch WKRG News - Mobile - WKRG.com Mobile News & Weather | Mobile, Pensacola | wkrg.com
-
August 2018 by Leonard Oliver
I got passport photos fast and with excellent customer service.
-
September 2017 by Melissa Sheffield
Went to get my flu shot yesterday. My insurance didn't cover it (they checked for me), however they found a coupon for me and I had not co pay. � To top it all off the pharmacist gave me my shot and I didn't even feel the needle go in my arm. Awesome job sir. Even I'm not that skilled and I give shots to patients. I had to wait for a few minutes, but nothing beyond what I expected. I think people are too use to instant gratification and you can't get that with a service like this.