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November 2023 by Jamie
My son paid off a car (which he bought from a girl who still owed Koury's) at the LC location but then had to drive 1 1/2 hrs to leesville for the title. They gave him a title with Gene Koury named as the owner with no bill of sale & nothing signed or notarized. He's barely 18 and he doesn't know how things are done but Gene Koury SHOULD KNOW whats needed to transfer a title. He went to dmv then to a notary all for nothing. When I called to find out why they gave him a title he couldn't transfer the man was so disrespectful & basically told me i didn't know what I was talking about. The notary had to call him. So my son had to go back to leesville (1 &1/2 hrs) the next day for them to notarize it and get a bill of sale. But he still can't drive the car cuz no plate yet & dmv closed til monday and u'd think Koury's could've given him a temp plate after making him go to leesville 2 DAYS in a row. So now his new car is still sitting in Lake Charles w/no plate til Mon when he should have been driving it since Wednesday. They sure don't mind wasting other people's time.... avoid this place if possible
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August 2023 by jimmy landers
I love this place this the only place in lake Charles that actually let me drive off the lot with a car when nobody else did this the place to go when you gotta have some wheels thank a lot Gene's My life got a upgrade with your help thanks a lot.
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August 2023 by Kathy Smith
Great place to deal with. Everyone there is very friendly and helpful.
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August 2023 by Wanda Wilson
This is my second time around with them and I am pleased both times around
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June 2023 by Anthony Langley
They are way over priced. We was only their looking for a car for our daughter we did not buy anything or even try to after we heard the price of one. But they really are no different from any other car lot. I know that's the used car market at the moment. But wow!!!
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June 2023 by cynthia rhodes
This is such a friendly environment the workers are all friendly and they will make sure u leave happy ? Thanks to Mr Michael and they others for working out such a great deal for me they were all so professional and took their time with me thank a lot for everything!!
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May 2023 by J C
I cant say I had a bad experience. Most of the folks up there are very polite. They did help me get into a car with very little money down and credit that was still under repair. They also gave me a small amount of leeway when I was late on payments, but only when I called them well in advance and the leeway was very limited. Some of their policies didnt make much sense to me, so all I'll say is that if it isn't in writing, it's not binding. Overall, Id say they were decent folks to do business with, but I probably won't get another vehicle from them unless I have a serious need for transportation.
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March 2023 by Kathryn Worth
Very rude and unprofessional...... didn't even wanna help us because we wasn't married they said will never recommend them
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December 2022 by Michael Davis
We are so grateful for Gene Koury we had a car with them and we bought our car last year on November 1st on November 16th of this year someone hit our car we didn't know what we were going to do we were back at square one one year and 15 days exactly from where we had started. Gene Koury had one of their assistants to call us and she told us that the car had been totaled she said but Mr Koury said if you can bring in the little money that you have we will work out the down payment and they did just that we took a little bit of money no that it was not very much money but we took the little bit of money that we had and they pay the rest of the down payment I am so grateful they are great people if you're looking for a car and you need help call Gene Koury in Lake Charles or Leesville thanks again Mr Michael.
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November 2022 by Vernetta Williams
Gene Koury and Micheal Benson has been a blessing in my life. God favored me
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October 2022 by Jerri Mcgee
It was great mr.Benson was excellent made the experience very comfortable and he listened to what I needed and worked with me. I’d definitely recommend y’all to Friends an family.
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July 2022 by Jessie Kemp
The folks are friendly and the vehicles are ok but I have auto pay set up and have to pay a convenience fee to pay and on random payments they take the payment twice this causes me headaches and even over draft fees.
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April 2022 by Shy'Tavia Byrd
Gene Koury definitely deserves 5 stars all thanks to Mr. Michael. My mom came to get a car, and she left with one! He was professional, he made sure we understood everything, and was very patient with us. I would definitely recommend Gene Koury to anyone who needs to get a car quick and easy.
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April 2022 by Nicole Bell
Micheal is a great salesman.. this is my second vehicle with Gene Kouy! He made sure he put me in something i was happy with in the end?
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March 2022 by Michael “BarnYardPimp” Isbell
Mr. Jason Moise is awesome, he was able to find me the kind of truck that I was wanting and he made it possible to get me into the truck that I’ve always wanted but other dealerships would not give me the time of the day but here at Gene Koury’s they made sure that they listened to me and also was very respectful
