Walgreens offers a convenient location for prescription needs, with a generally helpful staff that manages well despite being short-staffed. Customers appreciate the quick phone response and the pharmacist's assistance with special orders and prior authorizations. However, there are mixed experiences; while some staff are friendly, there are reports of poor customer service from individual employees, particularly in the Pharmacy Drive-Thru. Notifications for prescription readiness can be inconsistent, leading to some inconvenience. Overall, customers can expect a decent experience, but may face long wait times in the drive-thru.
Called on the phone to have prescription transfer, they answered quickly, Very helpful and Friendly on the phone. They we're supposed to text when the medication was ready but didn't. I just went and picked the medication up after 2 hours and it was ready but never got any type of notification.
April 2024
Even though they are "short staffed", the employees seem to be doing very well in assisting customer needs. I travel a lot and it is a breeze to get my records sent to another location if I need my prescriptions filled ASAP.
March 2023
Always had a good experience with this particular Walgreens.
