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March 2024 by shamar fontenot
Always helpful. And always make sure they speak to every customer that comes in. Even if window shopping.
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February 2024 by charlotte Thomas
Mrs.Shameika Perrodin is above 5 stars with customer service she goes above and beyond ... 2 weeks before saying I do and she made me feel confident knowing everything would be okay and on time . She's excellent!!!!!
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February 2024 by Lynette Guillory
I typically do not leave reviews, but these ladies exceeded my expectations and they deserve the highest accolades. I had my eyes on this ring for approximately eight months, but we were not quite ready to upgrade. Jada was very helpful, patient, and very professional. She kept in contact with me with updates on promotions and current sales. Shameika was very knowledgeable and answered the million questions my husband had and was very patient with him. If you are in the market for any type of jewelry stop by Zales and let these ladies assist you, you will not regret it.
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February 2024 by Linda Young
Aaron made buying my rings such a pleasant experience. He was so patient and helpful. Thank you, Aaron!!
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December 2023 by Jolene Perkins
The young lady that so willingly helped me today was kind, patient, and warm. Her spirit made we want to purchase from Zales in Lake Charles. Bree is truly and geniune gem. May God richly bless you. Zales, treat her right because she is definitely an asset to your company.
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December 2023 by Theresa Wesley
Aaron was so pleasant, kind and polite. Never once did he get inpatient with all my questions.
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December 2023 by Kelan Monroe
Mr Aaron helped me out tremendously. Highly recommend anyone to go and specifically request him.
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October 2023 by Shauntel Landreneau
Ms. Shamika helped me out a sizer on my ring. Both ladies were very eager to happen.
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August 2023 by Cliff Alexander
Jada and Bree we're amazing helped us find everything we needed very kind very courteous very welcoming definitely will be going back whole staff knew their stuff couldn't ask for a better experience
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August 2023 by Brandon P
Delivered chili's doordash to a male employee at this zales. He left zero tip. If he was this cheap with me. Don't trust he will give you a fair deal on jewelry
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August 2023 by Kylie McAllister
Jayda was absolutely WONDERFUL! She was incredibly kind, professional, and knowledgeable about the selection available. She was able to answer any and all questions my fiancé had about the wedding bands and helped him find one that he was happy with in a few short minutes. She also offered to clean my engagement ring without me ever uttering a word about it. She made our visit easy and delightful! :)
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June 2023 by Jamie Waterman
Jada perfectly fitted my wife's watch. Very professional and deserves a raise. We always go there to shop jewelery. Always a wonderful experience.
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June 2023 by Sharon Guillory
Jada was a very sweet saleswoman who had my back. She helped my daughter with a promotion to being a senior with a 4.287 GPA
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May 2023 by Dory Miller
Shameika is awesome!! She's always so nice, very professional and puts a personal touch on each encounter.
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May 2023 by bruhWhat
I went here to get my watch links taken off and Jada, the lady at the counter was extremely helpful! She did my watch for free and made us feel welcome.
